Digital Site Ops Assistant

Ralph Lauren Corporation; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An exciting opportunity to join a renowned luxury fashion brand as a Digital Site Operations Assistant. This role is perfect for an e-commerce enthusiast looking to kickstart their career in a vibrant, global environment. You will support the team in ensuring product information is accurately managed and ready for launch, while also interacting with various departments to keep everything on track. Your keen eye for detail and organizational skills will be vital in maintaining the product go-live process. Join a forward-thinking company that values innovation and creativity in the fashion industry!

Qualifications

• 1+ years of experience in e-commerce, including internships.
• Strong understanding of web tools and data management.

Responsibilities

• Manage product data for digital site operations.
• Ensure all products have necessary data for go-live.
• Support team with reporting and admin tasks.

Skills

E-commerce Management

Data Analysis

Web Tools (Salesforce, Excel)

Organizational Skills

Attention to Detail

Initiative

Education

Bachelor's Degree (or equivalent)

Tools

Salesforce

Excel

Job description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Position Overview

The digital site operations assistant supports the digital site operations associate(s) and/or senior associate(s) in ensuring that all product information is correctly gathered and supplied through RL systems to support product go-live.

Key KPIs for the team are % product live vs product in inventory. Thus, ensuring that all products have imagery, copy, translations, pricing, etc is core pillar that supports all digital trading activities throughout EMEA.

The Assistant’s job will be to use these internal systems to track and monitor asset readiness as well as taking the lead on smaller divisions/departments and launches. They should also have a keen eye for potential areas for improvement, whether that be in terms of processes or tools.

• Manage 20% of the RLE assortment (or one division)

• Ensure products have all essential data elements necessary to go-live on RL websites

• Interact with buying, planning and brand positioning teams to ensure the latest buy information is up to date and price books set accordingly

• Execute end-to-end data flow process through RL internal systems for their areas of responsibility

• Support the team when working with studio, copy and translations teams to ensure assets are available

• Work with VM team on specific launches ensuring key high visibility product is ready to feature in campaigns

• Update and maintain team masterfiles to track and monitor product go-live process

• Assist senior team members in mentoring Product Catalogue Intern(s)

• Reporting and general admin tasks.

Experience, Skills & Knowledge

This role is ideal for someone early in their ecommerce career, who enjoys the technical aspect and would love to work in an exciting, global brand.

• 1+ full strategic cycles experience in ecommerce (could be an internship)

• Good understanding of web tools (Salesforce Excel etc)

• An e-commerce enthusiast with proven experience in a retail environment

• An entrepreneurial, career hungry mindset

• Highly organised with a sharp eye for details.

• Intuitive and initiative.

• A willingness to get stuck in and learn

• Passion to work in a luxury fashion brand.