Digital Services Manager

Chapman Tate Associates; United Kingdom; Remote; GBP 80,000 - 100,000; Full time

Job summary

A professional services organization in the United Kingdom is seeking an experienced Digital Services Manager to oversee the strategic delivery of digital solutions within their technology portfolio. This remote role emphasizes the importance of finance sector experience and qualifications in project and portfolio management. Responsibilities include managing digital service delivery, driving planning across teams, and collaborating to ensure user-focused outcomes. Suitable candidates should be well-versed in Agile methodologies and capable of managing multiple projects effectively.

Qualifications

• Proven experience in the digital services sector.
• Comfortable working in fast-paced environments.
• Experience with Agile and Lean methodologies.

Responsibilities

• Oversee delivery of digital services aligned to business goals.
• Drive demand and capacity planning across teams.
• Lead creation of technical proposals and planning docs.
• Collaborate with teams to ensure user-focused outcomes.
• Track and manage budgets for technology projects.
• Identify and mitigate delivery risks.
• Support team members for quality delivery.
• Align solutions with business requirements.
• Foster continuous improvement through Agile methodologies.
• Utilise management tools effectively.

Skills

Finance sector experience

Delivery of core digital platforms

Relevant industry certifications

Product and portfolio management

Resource planning and budget development

Development of SoWs and proposals

Pre-project planning execution

Managing multiple projects

Communication skills

Understanding of software development

Job description

Overview

Chapman Tate is working with a professional services organisation seeking an experienced Digital Services Manager to support the strategic delivery of digital solutions across their technology portfolio. Contract Length: 3-6 Months. Location: Remote (United Kingdom). IR35 Status: Outside IR35. Rate: Competitive / DOE. Start: ASAP.

Essential Skills & Experience

• Finance sector experience is mandatory
• Proven experience in the delivery of core digital platforms in a enterprise environment
• Relevant industry certifications- PRINCE2, SAFe, Agile (Scrum, etc.)
• Demonstrated experience in product, portfolio, or delivery management with a user-experience and business-focus
• Proven ability to manage demand, plan resources, and develop budgets for digital initiatives
• Strong track record in developing SoWs, technical proposals, and project scoping documentation
• Experience leading pre-project planning through to delivery execution in fast-paced environments
• Ability to manage multiple projects/products simultaneously with strategic alignment and value-based outcomes
• Comfortable communicating across senior stakeholders, internal teams, and vendors
• High-level understanding of software development, systems integration, and modern delivery frameworks
• Strong written and verbal communication skills

Key Responsibilities

• Oversee the delivery of a portfolio of digital services and products aligned to business goals
• Drive demand and capacity planning across technology teams
• Lead the creation of technical proposals, SoWs, and planning documentation
• Collaborate with business, UX, and engineering teams to ensure user-focused outcomes
• Track and manage budgets, estimates, and financial forecasts for technology projects
• Identify and mitigate risks across the digital delivery portfolio
• Coach and support team members to ensure high-quality, timely delivery
• Ensure all solutions align with business requirements and strategic objectives
• Foster a culture of continuous improvement using Agile, Lean, and SAFe methodologies
• Utilise tools and platforms for portfolio management, financial tracking, and stakeholder engagement

How to apply?

To express your interest in this opportunity, please share your CV via the job advert