Digital Service Desk Technician

Infoempregos; Wythenshawe; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is looking for a dedicated individual to join their team in Wythenshawe. This entry-level position offers a fantastic opportunity for growth and learning within a supportive corporate environment. You will play a vital role in accurately recording and triaging IT-related issues while assisting in various administrative tasks. Ideal candidates will possess strong communication skills, a passion for learning, and the ability to work well in a team. If you're ready to kick-start your career and thrive in a dynamic setting, this role is perfect for you.

Benefits

Transportation voucher

Meal voucher

Medical assistance

Opportunities for training and career growth

Qualifications

• Strong enthusiasm for learning and development in a corporate environment.
• Excellent communication and teamwork skills are essential.

Responsibilities

• Assist in administrative and operational activities.
• Answer calls and manage correspondence effectively.

Skills

Enthusiasm for learning

Communication skills

Teamwork skills

Organization skills

Attention to detail

Basic computer knowledge

Job description

Job Description:

Accurately record and triage IT-related issues, requests, and queries received by telephone, electronically, or in person using the Trust’s Service Desk system.

We are seeking a dedicated individual to start their career with us. This position offers an excellent opportunity for growth and learning within a corporate environment.

Requirements:

• Enthusiasm for learning and development
• Good communication and teamwork skills
• Organization and attention to detail
• Basic computer knowledge (preferred)

Responsibilities:

• Assist in administrative and operational activities
• Answer calls and manage correspondence
• Organize and file documents
• Participate in projects and support task execution

Benefits:

• Transportation voucher
• Meal voucher
• Medical assistance
• Opportunities for training and career growth