Digital Sales Coordinator

Stoneacre Motor Group; Doncaster; On-site; GBP 24,000 - 30,000; Full time

Job summary

Stoneacre Motor Group, one of the UK’s fastest growing motor groups, seeks a Digital Sales Coordinator. This role emphasizes exceptional customer service without cold calling, fostering a customer’s journey in car purchasing. Successful candidates will possess a GCSE in English and experience in customer-centric roles, ensuring they can thrive in a dynamic sales environment.

Benefits

Industry leading competitive salary

Commission

Average commission paid during annual leave

A range of training and development programmes

Industry leading career progression opportunities

Contributory workplace pension scheme

Uniform provided

Wellness programme

Free onsite parking

Qualifications

• Experience in a customer service/target-driven environment.
• Basic IT skills.
• Capable communication skills with a flair for conversation.

Responsibilities

• Respond to online motor finance enquiries – No cold calling!
• Help customers secure the best motor finance.
• Utilise CRM system to manage customer journey.

Skills

Communication

Customer Service

Problem Solving

Time Management

Education

GCSE English A-C

Job description

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We are excited to be recruiting for a Digital Sales Coordinator. This is an unrivalled opportunity to join one of the UK’s fastest growing motor groups.

This is not your ordinary sales role. This is your chance to shine as an individual and have the free reign to be yourself, demonstrate your accomplished customer service skills, and thrive in an environment that allows you to live each working day to the full.

As a Digital Sales Coordinator, you will be a valued team member committed to delivering customer service that exceeds our customers’ expectations. You will be responding to warm sales leads, all pre-qualified and therefore this is absolutely no cold calling involved!

You will make each Stoneacre customer feel valued, accompanying them on their journey to find their next car, all whilst contributing towards making Stoneacre the Number One Motor Group.

Do we have your interest…?

• Industry leading competitive salary
• Commission
• Average commission paid during annual leave
• A range of training and development programmes
• Industry leading career progression opportunities
• Contributory workplace pension scheme
• Uniform provided
• Long service reward
• Access to discounts on retailers, restaurants, holidays and much more
• Wellness programme
• Free onsite parking

An average day as a Digital Sales Coordinator…

• Respond to online motor finance enquiries – No cold calling!
• Walk our customers through every stage of their car buying journey
• Help our customers secure the best motor finance for them and support them in finding the car that suits their needs
• Build rapport with your customer to understand exactly what they need
• Utilise our CRM system to enable you to manage the customer journey pro-actively
• Achieve all KPI’s around activity and quality
• Achieve sales and performance targets set by the business
• Operate within FCA guidelines

Delivering a flexible approach to shifts, you will cover 40 hours per week, covering the department opening hours.

About you…

• You are qualified in English at GCSE level A-C and hold basic IT skills
• You will have experience working within a customer service/ target driven environment
• You will have capable communication skills with a natural flair for conversation
• You will have a passion for delivering excellence and being recognised for that excellence
• You will be confident in communicating via various methods including telephone and SMS
• You will be results driven with the desire to succeed.
• You will be able to prioritise and structure your own work/time efficiently
• You will be able to troubleshoot and have issue solving skills
• You will have effective time management
• We want you to love what you do – The rest will come naturally.

“Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves."