Digital Project Support Officer

Schools’ Choice; Kettering; Hybrid; Full time

Job description

Digital Project Support Officer
Location: Hybrid - Occasional office and event attendance required.
Directorate: Children's Services
Contract Type: Temporary (3.5 months)
Pay Rate: £20.02 per hour PAYE
Working Hours: Full-time, Monday - Friday, 9am - 5pm with 30 minutes unpaid break.
DBS Requirement: Standard DBS, Opus People Solutions will process one for you if not currently held)

Job Overview:
Opus People Solutions are recruiting on behalf of North Northamptonshire Council for a Digital Project Support Officer to support the Children's Services directorate. This is a hybrid role ideal for a technically skilled and detail-oriented individual with a passion for digital solutions and administrative excellence.

Key Responsibilities:

• Provide technical and administrative assistance to the project team
• Manage and maintain databases and spreadsheets, including data cleansing and manipulation
• Conduct web content accessibility checks using Adobe Pro to ensure compliance with accessibility standards
• Update and maintain social media platforms (primarily Facebook), and gather relevant feedback
• Manage shared service email inbox, ensuring timely and professional responses
• Liaise with various Children's Services teams to identify and support digital information needs
• Maintain and update the Special Needs Index (SNIX) - training provided

Essential Experience and Skills:

• Strong experience with Microsoft Excel, including data filtering, formulas, and pivot tables
• Demonstrated ability to perform web accessibility checks using Adobe Pro or similar tools
• Experience managing and updating web content and social media channels
• Excellent communication skills, both written and verbal
• Strong organisational skills with the ability to manage multiple tasks simultaneously
• Prior experience supporting digital or IT-related projects in a business or public sector setting
• Familiarity with accessibility standards and best practices for digital content
• Comfortable working both independently and collaboratively in a hybrid environment

Desirable:

• Previous experience within a local authority or children's services environment
• Familiarity with disability services and/or working with SEND information systems

If you are an enthusiastic digital support professional with a keen eye for detail and a collaborative mindset, we encourage you to apply and help make a real difference in the lives of children and families across Northamptonshire.