Digital Project Manager - 12 Month FTC - London

Ofcom; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job description

Digital Project Manager - 12 Month FTC - London

Closing Date: 16/04/2025
Group: Corporate Group
Management Level: Senior Associate
Job Type: Fixed Term (Fixed Term)

About Ofcom
As the UK’s communications regulator, we’re delivering vital work that helps keep the UK connected and shapes the future of how we’ll stay connected with each other. Our work covers everything from phones and broadband, through to TV, radio, the postal service, and wireless devices. We’re also taking on the challenge of making the online world a safer place. And we need people of all backgrounds, skill sets, and experiences to help us achieve our goal of making communications work for everyone.

About the job
Ofcom is looking for an experienced digital project manager with a product skill set to help improve the website and digital services for our visitors. This role is about bringing people together, making plans, defining success outcomes and supporting delivery. Most people find Ofcom through our website and we’re seeking an experienced, organised and collaborative digital project person to help make it happen. We’re looking for someone who takes real pride in ensuring innovation, accessibility and quality in digital/web design, making sure it is centred on the user and based on good evidence.

You will be working alongside our product manager and digital content lead, bringing together development and content initiatives, creating projects plans and engaging and influencing key stakeholders to convey the value of what we do and why we do it. Our digital development is hybrid so agile and waterfall knowledge is needed. You will also champion usability, working with colleagues across Ofcom to develop technical solutions that always put users’ needs first, and are based on evidence, data and insights.

Your key responsibilities:

1. Creating team plans and organising tasks for content and development work
2. Defining, measuring and communicating success of projects
3. Supporting the digital team, removing barriers to get work started
4. Working with the digital product manager on digital projects delivered by ICT
5. Support the digital content lead in content project delivery
6. Writing up documentation and ensuring rigour in information storage
7. Collaborate in a positive, open way with multidisciplinary teams in Communications, ICT and external CMS providers

Essential experience and skills:

1. Experience working in a digital hybrid waterfall and agile approach
2. Solid track record of developing and releasing digital products
3. Experience of understanding and engaging with users to improve products
4. Sound knowledge of how evaluation tools can be used to identify improvements
5. Ability to reconcile differing views using evidence, user research and analytics
6. A passion and experience in implementing innovation, AI, accessibility and quality in digital design
7. Working knowledge of Government Digital Service best practice and principles
8. Familiarity with relevant tools – such as Figma or Adobe XD
9. Excellent communication skills and experience of producing communication plans
10. Building relationships and working positively in and across teams

Ofcom has a clear mission: to make communications work for everyone. To be able to deliver on this, we want our organisation to reflect the diversity of background, experience, upbringing and thought that exists across the UK. We aim to recruit from the widest pool of candidates possible.

If you need information in an alternative format or have specific preferences, please contact our recruitment team at resourcingofcom.org.uk or call 0330 912 1378. As a Disability Confident employer, we offer interviews to disabled applicants who meet essential criteria for advertised roles.