Digital Project Manager

IDHL; Leeds; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

IDHL is seeking a Digital Project Manager in Leeds to coordinate cross-functional teams, liaise with clients, and manage project scopes, timelines and costs. The role emphasises delivering value through structured planning, clear communication, and continual process improvement.

You will work in a hybrid environment, collaborating with developers, designers and QA to ensure quality delivery and ongoing client satisfaction on diverse digital projects.

Qualifications

• Experience managing digital projects and client accounts, ideally in an agency environment.
• Strong time management and organisational skills.
• Knowledge of trends in website design, UX, CRO, development, CMS, SEO.
• Ability to communicate clearly with clients and steer expectations.
• Experience with planning and resource management across teams.

Responsibilities

• Schedule project workload across executional teams, coordinating with stakeholders and colleagues to prioritise delivery
• Liaise with internal specialist teams and clients to agree scope of work, timeframes and costs
• Create and communicate project plans
• Work with lead developers to ensure tasks estimates are present and monitor progress
• Run stand-up meetings with the production team
• Ensure work is completed to specification
• Liaise with QA testers to ensure thorough testing
• Provide regular reports to internal teams and clients
• Lead regular project washups, documenting outcomes and process changes
• Report on the commercial element and day rate maintenance during delivery
• Help develop processes and procedures that drive positive change and growth
• Support senior PM on high profile projects with larger complexity

Skills

Project management

Problem solving

Time management

Client communication

Agency experience

Leadership

Hybrid/Waterfall/Agile

Tools

Jira

Teamgantt

HubPlanner

Kentico

Umbraco

Shopify

Adobe

BigCommerce

Job description

At IDHL, we’re more than a digital agency, we’re a strategic partner to ambitious brands, helping them accelerate growth in the digital economy.

Our expertise is delivered through three core divisions: Performance, Web & eCommerce, and Intelligence – all working closely together to create impact across channels.

We’re also home to Fostr, a Shopify Plus agency for luxury and lifestyle brands, and The MTM Agency, specialists in integrated marketing and audience engagement.

What connects it all is our focus on outcomes, not just outputs. We back each other, take pride in what we do, and make sure the way we work works for everyone.

Hybrid working policy: employees are expected to work from the office twice a week.

Your role as Digital Project Manager

Project Responsibilities

• Schedule project workload across executional teams, coordinating with stakeholders and colleagues to prioritise delivery
• Liaise with internal specialist teams and clients to agree scope of work, timeframes and costs
• Create and communicate project plans
• Work with lead developers to ensure tasks estimates are present and monitor progress of the developers against estimates
• Run stand-up meetings with the production team
• Ensure work is completed to specification
• Liaise with QA testers to ensure work has been thoroughly tested
• Provide regular reports to internal teams and clients
• Lead regular project washups, documenting outcomes and support in implementing agreed process changes
• Report on the commercial element of the project and ensure that the day rate is maintained throughout delivery
• Help develop processes and procedures that consistently drive positive change and growth within the Project Management team and the wider business
• Support SPM / Principal PM / Head of PM on high profile projects with larger complexity and numerous stakeholders

What we'd like you to bring to the role:

• Experienced in Project Management
• Able to solve problems independently
• Strong time management and organisational skills
• Interest in websites and related subjects; knowledge of trends in website design, UX, CRO, development, CMS, SEO etc
• Experience managing digital projects and/or client accounts, ideally in an agency environment
• Strong experience in project planning and resource management
• Knowledge of Waterfall, Agile or Hybrid project methodologies
• Ability to clearly communicate concepts to clients
• Ability to steer clients in terms of what is and isn't feasible or is relatively easy/difficult
• Comfortable leading client-facing meetings and setting agendas
• Commercially-minded
• Digital agency experience
• Strong team leadership or project group management; experience working with developers and designers
• Experience working with content management systems (Kentico, Umbraco, Shopify, Adobe and BigCommerce)
• Experience with any project planning and resource management tools e.g. Jira, Teamgantt, HubPlanner and other resourcing, project management and tasks management tools