Digital Products and Solutions Applications Engineer

Abb Holdings Inc; United Kingdom; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

An innovative firm is seeking a Digital Products and Solutions Applications Engineer to drive technical sales and support for cutting-edge digital solutions. This role involves engaging with OEMs, consultants, and end-users to provide exceptional customer service and training on advanced digital products. You'll be part of a collaborative team dedicated to creating sustainable solutions in electrification, making a significant impact on the future of technology. Join a recognized Top Employer and help shape the digital landscape with your expertise and creativity.

Benefits

Competitive salary

25 days annual leave plus bank holidays

Competitive contributory pension scheme

Life assurance

Flexible benefits scheme

Internal mobility opportunities

Employee Assistance Programme

Generous employee referral scheme

Qualifications

• Experience in Digital products and Technical Sales Support.
• Strong knowledge of IEC61850 and SCADA systems.

Responsibilities

• Provide onsite and remote support for technical queries.
• Contribute to sales budget for Digital Products and Solutions.
• Train on digital products and solutions portfolio.

Skills

Technical Sales Support

Digital Products Knowledge

Communication Skills

Teamwork Skills

Problem Solving

Education

HNC in Electrical Installations and Engineering

Tools

SCADA

IEC61850 Protocols

Job description

Digital Products and Solutions Applications Engineer

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.

This position reports to:

Head of DA Sales, UK

Your role and responsibilities

In this role you will be responsible for OEM's, Panel Builders, Consultants, End Users and EPC's, focused on the sales and technical support of Digital Products and Digital Solutions. You will represent ABB's Distribution Solutions Digital portfolio including Relays, Automation Systems and solutions by providing customer product support, training and internal/external sales support. The work model for the role is: Hybrid. This role is contributing to the Electrification, Distribution Solutions UK Division. Main stakeholders are customers, Product Market Managers, Factory representatives, Other Sales and Account Management Interfaces and other ABB divisions. You will be mainly accountable for:

1. Provide onsite and remote support to customers for technical queries and issue resolution.
2. Responsible for contributing to the sales budget of the Digital Products and Solutions business lines.
3. Provide training on the digital products and solutions and portfolio internally and externally.
4. Gaining Enquiries to key opportunities through engaging OEM's, End Users, EPC's and Consultants.
5. Factory and Digital Excellence Center Liaison for commercial and technical support.
6. Develop innovative solutions to meet customers challenges and market requirements.

This exciting position is perfect for someone with a background in digital support or sales, particularly if you've been involved in implementing or selling digital portfolios. You'll play a crucial role in driving our digital solutions forward, working with cutting-edge technology and a talented team.

Qualifications for the role

• Strong experience in Digital products and solution and Technical Sales Support with Distribution Automation and Apparatus.
• Sound knowledge of IEC61850 Protocols, SCADA, ABB Product Portfolio and the Digital market.
• A minimum of HNC or equivalent in Electrical Installations and Engineering.
• Current FULL UK Driving license.
• Good understanding of power system protection for electrical networks.
• Able to program and upload relay settings to customer protection devices.
• Able to understand & create programmable scheme logic for P&C configurations.
• Great communication, organisation, teamwork skills.

What's in it for you?

• Bring your knowledge and expertise, make the difference in technology.
• Benefit from an open and solution-oriented work culture.
• Get exposed to cutting-edge technology in Electrification and have a visible impact on the future.

More about us

As part of our dedication to our employees, ABB UK offers an attractive array of benefits which include:

• Competitive salary
• 25 days annual leave plus bank holidays
• Competitive contributory pension scheme
• Life assurance
• Flexible benefits scheme (Includes options to buy/sell holidays, health checks, dental, eye care, gym memberships, cycle to work, gadget discounts and more)
• Internal mobility opportunities, mentorships & access to projects globally
• Employee Assistance Programme
• Generous employee referral scheme

For the 5th year running ABB UK has been recognised as a Top Employer in UK. Being certified as a Top Employer showcases an organisation's dedication to a better world of work and exhibits this through excellent HR policies and people practices. ABB's Distribution Solutions Division facilitates the efficient and reliable distribution, protection and control of power by improving electric power quality while strengthening the resilience of the grid. The Division offers segment-specific products and solutions that largely serve utilities, industry and infrastructure segments, often providing the requisite medium-voltage link between high-voltage transmission systems and low-voltage users. With ABB Ability enabled connected solutions at its core, the offering includes medium-voltage air- and gas-insulated switchgear (1 to 66 kilovolts), indoor and outdoor circuit breakers, reclosers, fuses, contactors, relays, instrument transformers, sensors, motor control centers, as well as low-voltage switchgear for the ANSI standard markets. We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory