Digital Production Lead - Cotton On Global Support Centre

We’re a global fashion and lifestyle brand that empowers people to look, feel, and be the best version of themselves. We create everyday products to enhance daily experiences, celebrating diversity and inclusivity because self-expression is for everyone. We use our voice and platform to amplify important issues, listen to our community, and respond to their concerns. We’re restless, which fuels our innovation; optimistic, believing anything is possible with an open mind; and collaborative, because we believe we’re better together.

ABOUT THE ROLE

We have an exciting opportunity for an experienced and solutions-focused Digital Production Lead to join our Cotton On team. You will coordinate and execute digital projects and campaigns, including Mega websites, Apps, EDMs, and the Perks Loyalty Program. You will collaborate across all Group Digital functions to ensure campaigns are consistent, delivered on time, and aligned with commercial goals. We seek someone passionate about creating innovative digital solutions that engage and excite our customers. This is a maternity leave contract.

SKILLS & EXPERIENCE

ESSENTIAL

• 3-5 years of experience in a similar role
• Knowledge of HTML and CSS
• Confidence in troubleshooting issues
• Ability to collaborate with designers and adhere to style guides
• Upskilling team members as needed
• Experience working with stakeholders to deliver digital solutions
• Project management skills to meet deadlines
• Strong interpersonal, time management, and stakeholder engagement skills

DESIRABLE

• Interest in UX/UI design and development
• Familiarity with Marketing Cloud and Demandware or similar platforms
• Experience with Google Analytics data reporting and interpretation
• Understanding of web analytics and site reporting

OUR CULTURE

At Cotton On Group, our people are at the heart of everything we do. We are inspired by great minds and support each other to achieve big things. We believe responsible decisions are key to future success, exemplified through our Cotton On Foundation, which creates meaningful change and offers our team opportunities to make a difference in thousands of lives.

BENEFITS

We support personal and professional growth with a comprehensive benefits package, including:

• 50% team member discount on all brands (excluding Ceres Life at 30%)
• A state-of-the-art Wellness Centre with spa therapists, health experts, and free fitness classes
• Onsite childcare centre with facilities and subsidies
• The Beckley café offering healthy meals, coffee, and snacks
• Flexible working arrangements
• Competitive salary packaging
• On-site concierge services
• Support for returning from parental leave, including part-time options paid at full-time rates for two months
• Team events, speaker series, and celebrations
• Dog-friendly office environment

We are committed to creating a culture of belonging, where everyone can show up as their whole self and succeed. Our diverse global workforce of 20,000 team members from various nationalities reflects our dedication to inclusivity. If you require accommodations during the recruitment process, please contact us at [emailprotected].