Digital Product Owner - Digital Fitness

Nuffield Health; Greater London; Hybrid; GBP 70,000 - 95,000; Full time

Benefits offered by this job

Gym membership

Health assessments

Pension options

Retail discounts

Wellbeing rewards

Job summary

Nuffield Health is seeking a Digital Product Owner for the Digital Fitness programme in London. The role involves translating strategic objectives into technical outcomes across MMS, UCI and Salesforce, owning backlogs and directing delivery with internal teams and external partners.

You will manage data migration, set release criteria, and work within Agile methods to balance feature value with risk and debt, while engaging senior stakeholders.

Qualifications

• Significant experience as Digital Product Owner or manager on complex, high-volume platforms.
• Strong understanding of API-led integration, event-driven architecture and cloud platforms.
• Experience with membership, subscription, booking or payments platforms; healthcare/fitness is a bonus.
• Experience in data migration or major platform replacement including cutover planning and risk management.
• Familiarity with Agile methods (Scrum or Kanban) and with Jira/Confluence.

Responsibilities

• Translate objectives and OKRs into technical product outcomes, roadmap priorities and delivery goals across systems.
• Own and continuously refine the technical backlog with priority by value, risk and debt.
• Manage data migration and cutover approaches with data, operations and compliance teams.
• Set release-readiness criteria, quality thresholds and go/no-go decisions.
• Facilitate sprint planning, refinement and reviews with internal and partner teams.
• Build trusted stakeholder relationships and communicate risks and options clearly.
• Engage with suppliers and ensure value from investments.

Skills

Product ownership

API-led integration

Event-driven architecture

Cloud platforms

Membership systems

Agile/Scrum/Kanban

Communication

Tools

Jira

Confluence

Job description

Digital Product Owner - Digital Fitness Barbican, London | Hybrid Working | Fixed-Term Contract till end of 2027 | Full-Time Competitive salary available, depending on experience 37.5 hours per week

Nuffield Health is the charity that's building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes - we'll do whatever it takes to look after the UK's wellbeing. It starts with passion and commitment to quality. It starts with you.

As our Digital Product Owner - Digital Fitness you will:

• Translate the programme's strategic objectives and OKRs into technical product outcomes, roadmap priorities and delivery goals across the MMS, UCI and Salesforce.
• Own and continuously refine the technical backlog, prioritising by member value, OKR contribution, risk, effort and technical debt.
• Work effectively with strategic delivery partners and suppliers, setting clear expectations and ensuring that Nuffield Health receives measurable value from its investments.
• Own the data migration and cutover approach for member records, working with data, operations and compliance teams to protect data quality and avoid disruption to members and clubs.
• Set clear release-readiness criteria and quality thresholds, including test coverage, defect tolerance, rollback plans and monitoring, and make timely go or no-go recommendations.
• Facilitate sprint planning, refinement and reviews with internal and partner teams, keeping the focus on outcomes rather than output volume.
• Build trusted senior stakeholder relationships, explaining technical risks and options in plain language and challenging constructively where needed.

Experience and attributes:

• Significant experience as a Digital Product Owner, Digital Product Manager or equivalent on complex, high-volume customer-facing platforms.
• Good understanding of API-led integration, event-driven architecture, identity and customer data (including identity resolution and master data concepts) and cloud-based platforms.
• Experience with membership, subscription, booking or payments platforms. Experience in fitness, leisure or healthcare is a bonus.
• Experience of data migration or major platform replacement, including cutover planning and risk management.
• Demonstrable ability to balance revenue driving features with vulnerability management, maintenance and technical debt reduction.
• Familiarity with Agile methods (Scrum or Kanban) and with tools such as Jira and Confluence.
• Proven ability to manage suppliers and hold partners to account for quality and delivery.
• Excellent communicator who can engage and influence people at all levels, from engineers to senior leaders.
• An interest and excitement about AI and how it can improve the way we work.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind.

• a range of fitness, lifestyle, health and fitness wellbeing rewards
• free gym membership
• health assessments
• retail discounts
• pension options