Digital Product Operations Analyst

PSD Group; Chertsey; Hybrid; GBP 40,000 - 65,000; Full time

Job summary

An established company in Chertsey is seeking a Digital Product Operations Analyst to lead efforts in eCommerce and digital channels. Responsible for ensuring effective communication and documentation of user requirements while supporting high-performance teams in optimizing operations. This role demands a strong background in B2C environments and a passion for digital innovation.

Benefits

Access to professional development

Flexible working arrangements

Competitive salary plus bonus

Qualifications

• Experience in B2C consumer eCommerce.
• Strong analytical skills required.
• Familiarity with digital channels and online experiences.

Responsibilities

• Ensure understanding and documentation of user and business needs.
• Work with stakeholders to analyze and optimize digital operations.
• Support the Digital Programme Manager in project activities.

Skills

eCommerce

Digital Operations

Data Analysis

Education

Bachelor's Degree in Business or related field

Job description

• Digital Product Operations Analyst jobs in Che...

eCommerce / Online Experience / digital operations / analysis

12 month FTC

# 3 days/week onsite #

We are currently looking for an experience Product operations analyst with a background of working in b2c consumer ecommerce and digital online channels. Reproting to the Digital Programme Manager t he goal is to ensure a clear understanding and documentation of user and business needs across digital in.

Product Analyst

Posted 18 days ago

Job Description

permanent

Product Analyst
Location: Wimbledon, London (Hybrid - 2-3 days a week onsite)
Salary: £65,000 + Bonus + Excellent Benefits

83zero is working with a leading financial institution to hire a Product Analyst to join their Banking Platform team in London. This is an exciting opportunity to work with a high-performing, forward-thinking team and play a key role in optimising a mission-critical lending pla.

WHJS1_UKTJ

Product Analyst

Posted 21 days ago

Job Description

permanent

Product Analyst
Location: Wimbledon, London (Hybrid - 2-3 days a week onsite)
Salary: £65,000 + Bonus + Excellent Benefits

83zero is working with a leading financial institution to hire a Product Analyst to join their Banking Platform team in London. This is an exciting opportunity to work with a high-performing, forward-thinking team and play a key role in optimising a mission-critical lending pla.

WHJS1_UKTJ

Graduate Product Analyst - London

Posted 5 days ago

Job Description

Job Title: Graduate Product Analyst - Asset Management
Salary: Basic salary of £28,000 plus Veolia benefits
Additional premiums for
- London location (+10% on top of your basic salary)
- Master\'s degree
- Environmental or Engineering degree
- Veolia Benefits Package
Location: 210 London or Cannock
Programme Duration: 2-year programme

Candidate shortlisting will take place on w/c 7th July 2025 and assessment days will take place between w/c 21st July 2025.

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone.

Through our graduate programme you\'ll help us to achieve our purpose of Ecological Transformation and build a career we can be proud of. No matter what role you have, when you join us you can play a key role in achieving our vision, and we can make yours happen too.

We know that everyone here at Veolia can help us work alongside our communities, look after the environment in small and big ways, and contribute towards our inclusive culture.

What we can offer you;

• 25 days of annual leave
• Ongoing training and development opportunities, allowing you to reach your full potential
• Access to our company pension scheme
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
• 24-hour access to a virtual GP, 365 days a year, for you and family members in your household
• Discounts on everything from groceries to well-known retailers
• One paid day\'s leave every year to volunteer and support your community

Graduate Programme

During this programme, you\'ll gain valuable insight into our services and strategic projects. We\'ll also help you further develop your skills and knowledge so that you can succeed in your career. You\'ll also join our graduate network and receive our continued support throughout.

We\'re strong believers in continuous development here at Veolia and actively encourage and support everyone to keep going after you finish the programme.

This will be a two-year programme that will provide you with valuable exposure and insight into Veolia services and strategic Veolia projects.

What you\'ll be doing;

• Working within the Asset Management Systems (AMS) team, you\'ll combine technical expertise and stakeholder engagement to deliver HxGN EAM (tier 1 application) across the Northern Europe zone, ensuring the delivery of innovative solutions that meet business requirements
• Close liaison with business stakeholders and end users which is key to building effective relationships as well as understanding business challenges and needs
• Developing/cultivating/building/acquiring product specialist expertise to support the product leads
• Holistic management of the application, from development and testing to user training, managing requests to building reports and writing newsletters
• Focusing on continuous improvement and high standards of delivery
• Owning and managing the build and deployment of features, functions and the delivery of services
• Aiding large projects and eventually leading projects, having the opportunity to grow within a small team

What we\'re looking for;

• Degree level qualification in Computer science, Statistics, Mathematics, Environmental or Engineering (to be achieved by September 2025); we will also consider degrees from other areas as long as you achieved other relevant qualifications
• Responsibles and reliable individual with a history of taking ownership of their work in both solo and team environments
• Adaptable individual with a dynamic approach practical outlook on problem-solving
• Someone who can manage their workload with an eye on advancing the team\'s goals without intervention
• Professional communication skills: able to engage with a diverse range of people; explain thoughts and ideas both written and verbally concisely and with clarity including at stakeholder level
• Ability to work as part of a team
• Driver\'s Licence (willingness to get one) & willingness to travel
• Professional experience working with a CMMS/in the maintenance field or with IT systems
• Proficiency in Dutch/Flemish and/or French not required but ideal

We reserve the right to close applications earlier than expected if we receive an exceptionally high volume of submissions. We encourage interested candidates to apply as soon as possible.

What\'s next?

Before we can progress your application to the next stage, you\'ll need to complete a couple of short strength-based assessments to assess your potential for success in the role against skills, behaviours, personality and motivation - all in one engaging and immersive online experience. If you\'re successful following this, we\'ll then invite you to attend one of our virtual assessment days.

Apply today, so we can make a difference for generations to come.

We\'re proud to be listed in The Sunday Times Best Places to Work 2024, being named as the Top 10 Very Big Organisation to work for two years in a row!

This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia.

We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.

We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age.

We therefore welcome and encourage all candidates who meet the minimum requirements to apply.

IoT Product Business Analyst

Posted 537 days ago

Job Description

Permanent

This is a functional role within the Digital Innovation team that will deliver a number of digital IoT solutions across the organisation.

Rentokil Initial's Digital IoT solution, PestConnect has generated millions of individual messages relating to the presence of rodent activity and service status (such as battery life and the level of mobile connectivity). Data is analysed in our online Command Centre which provides 24/7 visibility from country level down to individual devices, allowing our technicians to identify the exact unit that has signalled rodent activity or needs servicing.

New IOT product and existing IOT product ownership, from inception through to product retirement, is key to achieving RI’s strategic aim of scaling a reliable, functional, robust, auditable and secure connected solution.

The role will work with the IoT Product Owner to engage with the business stakeholders to gather and deliver the business case benefits, define business

functional (and Non Functional) requirements, organising appropriate supplier

and internal team product development, before ensuring user testing and

supporting the deployment of the solution into the selected business units.

Key Tasks:

● Monitors progress of requests for support and ensures users and other interested parties are kept informed. Takes corrective action to avoid or minimise delays.

● Facilitates regular Product forums to present product status and ensure that all stakeholders are aligned and aware of the current state of all Connect devices.

● Liaises with development teams or software suppliers for the development of product/system bugs/enhancements to overcome known problems or further fulfil user requirements.

● In accordance with agreed procedures, monitors application systems for which they are responsible by regular scrutiny of reports from the applications software, systems software or service delivery staff. Notes problems and identifies performance trends. Takes corrective action to improve performance and to avoid problems arising.

● Ensures that requests for support are properly logged, assigned and responded to in a timely manner and according to agreed standards and procedures.

● Ensures users and other interested parties are kept informed of progress and that corrective action is taken to avoid or minimise delays.

● Accepts new releases of applications software from systems development staff or software suppliers and organises the full testing and release cycle.

● Works closely with system developers, and with other service related functions, to ensure that services are designed in such a way as to optimise the cost / performance (availability) equation, and to optimise availability of services during major outage situations.

Requirements

● EITHER Has achieved proficiency in the Task of Product Management Level 4 OR Has gained experience (typically three years or more with some at Level 3) in other SFIA Skills. Has experience of the business’ customers, product portfolio and operations.

● Has demonstrable skills across the Product Management life cycle. Has deep practical understanding of the activities of the employer or client and is able to demonstrate the importance of product profitability within the business.

● EITHER Has achieved proficiency at Level 3 in any SFIA Skill, OR: Has gained experience (typically three years) working as a constructive user or supplier of information services with significant exposure to, and knowledge of, a major Service provision Skill and the operational flows of the organisation.

● Understands the principles of business and markets and has experience of relevant business sectors. Has proven project management and leadership skills. Has a thorough knowledge of how to make and sustain a business case (the benefits that will be delivered, the investment cost and the risks involved).

● Demonstrates up to date knowledge of the organisation’s business environment, culture, policy framework, organisational relationships, business processes, and reporting procedures. Displays good interpersonal skills at all levels of contact and in a wide variety of situations, demonstrates the ability to listen and influence, and to relate to customers in their own language. Demonstrates sound practical knowledge of associated technical disciplines e.g. process redesign, systems development and service delivery. Uses high level of technical understanding to interpret technical issues for the business and sustain credibility with M&I.

● Educated to bachelor degree level and holds a relevant professional qualification

• Competitive salary and bonus scheme
• Employee Assistance Programme
• Free parking

Product Manager/Business Analyst

Updraft

Posted 461 days ago

Job Description

Permanent

Updraft is a rapidly growing Fintech company based in London. Our mission is to revolutionise the way people manage their finances and empower them to achieve their financial goals. We offer personalised loans and innovative financial services to help individuals pay off credit cards, overdrafts, and other debts.

We are looking for a number of product manager/business analyst to join us.

The product manager/business analyst we are looking for will be the key connecting point in the intersection between the customer voice, client objectives, internal vision and the technical delivery team.

Requirements

Your Responsibilities:

You'll play a key role in identifying the needs of our customers and the larger business objectives that a product or feature will fulfill, articulate what success looks like for a product, and rally a cross-functional team consisting of both internal and external stakeholders to turn that vision into a reality:

• You have an innate interest to empathise with customers and have the ability to put yourself in their shoes to deliver impactful solutions that meet their needs. Your deep understanding of the competitive landscape and keen eye in spotting opportunities backed by research and data enables you to deliver products that improve lives and have commercial value.
• Make things happen through leadership, influence and excellent problem solving skills. You will need to work closely with various stakeholders, understand their needs and synchronise efforts from various delivery teams to reach the main goal.
• You must be a rockstar in prioritisation, decision making and strategic influencing, constantly juggling between resource gaps that may exist and delivery timelines.
• An excellent communicator, able to adapt to different styles of communication and backgrounds. Able to derive insights from customers and translate them into technical requirements.
• A strong team player, and team collaboration energises you.
• You are all about creating a frictionless and delightful customer experience.
• Solid understanding of full stack technology both front end and back end.
• Highly analytical with strong business acumen. You combine observations and data to make decisions.
• Most importantly, you are a visionary. At times, you will need to imagine a solution to a problem that may not yet exist.
• Someone with coding knowledge would be a major plus point.

Your Qualifications:

• Proven experience as a Product Manager/Business Analyst or similar role
• 6+ years overall with a minimum of 4+ years in specific Lending / Loan Management Systems Projects
• Strong understanding of product development methodologies and best practices
• Excellent teamwork skills, with the ability to effectively collaborate with cross-functional teams
• Strong communication and presentation skills
• Strong analytical, business acumen and problem-solving abilities
• Ability to thrive in a fast-paced, dynamic environment
• Coding knowledge would be a major plus point
• Manage and own a part of product development that will help shape and leapfrog our business
• We welcome applications from all and are fully committed to diversity and equality as an equal opportunities employer.

Operations Analyst

Posted 1 day ago

Job Description

We are looking for an Operations Analyst to join our growing team.

Working as a part of a dynamic operations department, you will work to deliver high quality insight and analysis throughout the customer (meter) lifecycle. By interpreting data from a varied number of sources both internal and industry facing, you will be experienced in query management and resolution as well as the monitoring of operational risk.

The successful applicant for this role will already have experience of working in the energy industry, ideally from a B2B supplier however this is not essential. You will also need to be comfortable working with large datasets and using analytical tools (advanced Excel / data modelling) to inform your results.

What can we offer?

This role offers a competitive package of remuneration along with access to a wide range of company benefits which includes;

• Private medical insurance, including 24/7 GP appointments and access to a wide range of professional support. We also offer a life assurance and income protection scheme from day one!
• Our annual company profit share scheme, rewarding everyone at Corona by sharing in our success.
• Employee self-sacrifice Electric Vehicle scheme, with a wide range of different models to choose from – supporting our commitment to the energy transition.
• Access to thousands of retail and entertainment discounts through our internal rewards and recognition scheme, all linked to our company values.

On top of these great benefits, we also continue to invest in our people through a wealth of development opportunities, supporting you to get the most from your career!

Working Pattern

In this role you will be able to work on a hybrid pattern, with Tues-Thurs in the office and Monday and Friday at home. Our standard office hours are 0830 – 1700, Monday to Friday.

Working with us at Corona Energy

At Corona Energy we are driven by our company culture which is focused around our core values; Empowered, Forward Thinking and Impactful – these are underpinned by our central value “Customer First”. This year we were proud to have been independently certified as one of the Best Places to Work in the UK with over 80% of our team recognising our outstanding employee experience!

To support this experience, we also offer our team;

• Amazing office spaces, with complimentary breakfast, fruit, snacks and drinks throughout the day.
• An annual focus on wellbeing with events and activities to support your health, wealth and inner-self!
• An opportunity to support our charity partners, or to give back to important causes by fundraising or volunteering our time.
• The chance to celebrate success together, at one of our regular sports and social events or at our annual company awards.

If you are looking for a career that is all about positive energy, we would welcome your application!

Corona Energy is a Disability Confident employer and as such will offer any successful applicant whatever reasonable adjustments, they may require in order to take part in our recruitment process.

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Location

Graduate Operations Analyst

Amersham, South East CityGrad

Posted 1 day ago

Job Description

One of the fastest-growing and most exciting financial service companies are looking for bright and motivated individuals to join their Operations Team. Working as part of a dynamic and entrepreneurial team, Based in their Amersham Office, this company care passionately about two things - fantastic employee satisfaction and providing a service that our clients place real value on. As one of Europe's leading financial organisations, they are dedicated to innovation and passionate about giving opportunities to young people. This is an amazing place to be where the opportunity to grow and develop is like no other.

Working here provides an opportunity to collaborate with highly intelligent and culturally diverse professionals on a wide range of challenges. We encourage development at all levels in combination with an engaging and rewarding culture that encourages continuous learning, career progression and flexible working.

Core Responsibilities

• Reconcile daily transactions across multiple bank accounts.
• Provide expert advice and support to internal stakeholders on payment related queries.
• Collaborate with internal departments to resolve client queries and ensure seamless operations.
• Communicate with partner banks to address and resolve any payment issues.
• Identify when to escalate issues to senior team members and effectively prioritise tasks to ensure timely resolution.
• Adhere to company policies and industry regulations related to financial transactions and safeguarding.
• Identify and suggest improvements within the operations workflow, contributing to project management office (PMO) initiatives and change ideas.
• Degree educated
• Keen interest in the Financial industry and a desire to learn and grow within the field.
• Strong attention to detail and accuracy.
• Proactive and excels in problem solving.
• Strong organisational skills and experience in managing projects
• Excellent written and verbal communication skills.