Digital Product Manager (sec)

Bupa; London; Hybrid; GBP 60,000; Full time

Job summary

A leading health insurer seeks a Digital Product Manager for its London and Brighton offices. This individual will be instrumental in defining and launching digital propositions, enhancing user experiences, and driving digital adoption. The role demands a strong focus on customer insights and collaboration within a hybrid work setting, offering a salary of £60,000 plus benefits.

Qualifications

• Experience in shaping digital portfolios and channel strategies.
• Proven capability to influence decisions at all levels.
• Able to bring others along with them.

Responsibilities

• Define, launch and grow digital propositions.
• Map user journeys and prioritize features within a product backlog.
• Communicate product roadmap and engage stakeholders in the digital planning process.

Skills

Proven experience within a digital product management role

Deep understanding of web technologies

Proficient in agile ways of working

Excellent stakeholder management

Strong communication skills

Creative and strategic thinker

Experience in global environments

Budget and forecast management

Education

Degree educated in an associated field

Job description

Job Description:

Digital Product Manager

Victory House Brighton / London Angel Court

Hybrid: up to 3 days WFH

Full time: Fixed term contract - 12 months

£60,000 DOE+ fantastic benefits

35 hours per week

The Digital Product Manager will be responsible for defining, launching and growing digital propositions. You will act as a digital partner to the business and voice of the customer, using analytics and insights to ship digital experiences that will improve NPS, drive digital adoption and grow the business.

The role

As Digital Product Manager, you will be user and data-focused accompanied with a commercial mindset and have experience working within a Scrum development team. A positive outlook and infectious passion for delivering great experiences is a must.

You’ll help us make health happen by:

• Develop and maintain a product vision and strategy.
• Maintain and communicate your product roadmap.
• Place customers at the heart of every product iteration by ensuring that the backlog is derived from customer research, and that appropriate user testing and validation methods are in place.
• Map user journeys, define features and breakdown into user stories that are prioritised within a single product backlog.
• Gain consensus, both vertically and horizontally, for proposed prioritisation.
• Manage budget across BAU and project funding.
• Measure and evidence the value of changes delivered.
• Create and run an effective mechanism that ensures all key stakeholders are fully briefed on all aspects of digital activity and engaged with the digital planning process.
• Hero insights and successes related to your key journeys, communicating via our internal communications channels.
• Actively engage in our digital communities.

Key Skills / Qualifications needed for this role.

• Proven experience within a digital product management role
• Deep understanding and enthusiasm for web technologies, digital trends and innovation is essential.
• Proficient in agile ways of working
• Excellent stakeholder management with experience and ability to influence decisions at all levels, up to director level, essential.
• Experience of shaping digital portfolio and developing channel strategies driving digital transformation and delivering significant business benefits
• Strong communication and presentation skills, with a positive persuasive manner, capable of bringing others along with them.
• Excellent at problem solving and decision making.
• Creative and strategic thinker
• Working in a global environment (agency and/or client side)
• Budget and forecast management.
• Degree educated in an associated field.

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Time Type:

Full time

Job Area:

PR , Marketing & Brand

Locations:

Angel Court, London, Victory House, Brighton