Digital Product Manager

hays-gcj-v4-pd-online; Southampton; On-site; GBP 35,000 - 55,000; Full time

Job summary

Join a purpose-driven organisation as a Digital Product Manager where you will lead and improve digital systems supporting a variety of services. This role is integral to enhancing operational efficiency across platforms. You will collaborate with internal teams and external partners, manage documentation and integrations, and drive the digital strategy forward while ensuring the systems are user-friendly and efficient.

Benefits

33 days holiday including public holidays pro rata

Your Birthday Day off

10% contribution to a Personal Pension Scheme

Free charging point for electric vehicles whilst at the office

Free Life Insurance

Discounts platform for retail, entertainment, holidays & gym membership

Qualifications

• Strong background in managing and improving digital systems across a complex organization.
• Proven experience in project management and delivering digital improvements.

Responsibilities

• Act as technical lead across diverse digital platforms.
• Manage documentation, integrations, and day-to-day operations.
• Lead systems analysis to shape a future-ready digital ecosystem.

Skills

System analysis

Project management

Stakeholder management

GDPR best practices

Tools

CMS

DAM

PIM

CRM

Learning Management Systems

Job description

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Join a purpose-driven organisation at the heart of the UK’s recreational and competitive water sports community, where innovation and digital transformation are key to delivering exceptional experiences. This is an exciting opportunity for a Digital Product Manager to take ownership of a diverse ecosystem of platforms and systems that support a wide range of services and stakeholders. You’ll be the go-to expert and super user across multiple digital tools, managing relationships with system providers, triaging internal requests, and leading the implementation of new systems that enhance operational efficiency.

In this hands-on role, you’ll also oversee the relationship with the external website platform agency, helping shape the future of the organisation’s digital presence. While coding isn’t required, you’ll need to be technically confident and comfortable navigating and configuring platforms to support teams across the business. If you thrive in a collaborative environment, enjoy solving problems, and are passionate about making digital systems work smarter for people, this could be the perfect fit.

Your new role

Are you a hands-on digital systems expert who thrives on making tools and platforms work smarter for people? I’m looking for a Digital Product Manager to join a mission-led organisation that’s undergoing an exciting digital transformation. This is a pivotal role where you’ll act as the technical lead across a suite of digital platforms, ensuring they’re optimised, integrated, and aligned with the organization’s strategic goals.

In this role, you’ll be the go-to expert for all internal digital tools—owning documentation, managing integrations, and ensuring smooth day-to-day operations. You’ll work closely with internal teams and external partners to support the development and evolution of platforms, including the website, digital asset management system, learning management systems, and events tools. You’ll lead on systems analysis to help shape a future-ready digital ecosystem, including the development of a single customer view. As a super-user, you’ll triage requests, manage new system setups, and ensure knowledge is shared across departments. You’ll also line-manage two direct reports and collaborate with the Head of Digital to bring the wider digital strategy to life.

What you'll need to succeed

You’ll need a strong background in managing and improving digital systems across a complex organisation. You’ll bring hands-on experience with a wide range of tools such as CMS, DAM, PIM, CRM, and learning management systems, and understand how to integrate them effectively to streamline operations. You’ll have a solid grasp of system analysis, data process management, and GDPR best practices, with a track record of identifying inefficiencies and implementing scalable, user-focused solutions.

You’ll be confident managing external agencies and app developers, leading re-platforming projects, and documenting complex systems across multiple departments. Strong communication and influencing skills are essential, as you’ll be working with stakeholders at all levels to drive change and adoption. You’ll be a team player who can work independently when needed, with proven experience in project management and delivering digital improvements through structured, stakeholder-led processes. If you’ve previously worked in a digital technical lead role and enjoy bringing clarity and cohesion to disparate systems, this could be your ideal next step.

What you'll get in return

33 days holiday including public holidays pro rata

Your Birthday Day off

10% contribution to a Personal Pension Scheme

Free charging point for electric vehicles whilst at the office

Free Life Insurance

Discounts platform for retail, entertainment, holidays & gym membership