Digital Product Manager

N Brown Group; Manchester; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Hybrid working 2-3 days in office

32 days holiday (24 + 8 bank holidays)

Pension up to 8%

Mental health support

Employee discounts

Onsite café discounts

Job summary

N Brown Group, a leading UK digital retail platform headquartered in Manchester, is seeking a Digital Product Manager to own the full product lifecycle from concept to launch and optimization. You’ll collaborate across technical, design, and business teams to deliver customer-focused digital products.

Responsibilities include shaping the vision and roadmap, conducting market research, turning insights into requirements, and leading agile ceremonies to drive impact and ROI.

Qualifications

• 2-5 years' experience in digital product management or a related role.
• Strong analytical and problem-solving skills.
• Proficiency with product management and analytics tools such as Jira, Figma and Mixpanel.
• Excellent written and verbal communication skills, with the ability to engage and influence stakeholders.
• Proven ability to prioritise competing demands and manage multiple initiatives effectively.
• Good understanding of Agile and Scrum methodologies.
• Strong strategic thinking, customer empathy and user research capabilities.
• A data-driven approach to decision-making and product development.
• Effective project management and cross-functional collaboration skills.
• Adaptability, resilience and confidence working in a fast-paced environment.

Responsibilities

• Shape the Product Strategy by setting vision, strategy and roadmap.
• Research the market, competitors and customer needs.
• Prioritise features and initiatives based on impact and value.
• Turn customer and business needs into clear product requirements and user stories.
• Lead sprint planning, product reviews and backlog management.
• Partner with Engineering, Design and UX teams to bring products to life.
• Launch, monitor performance and measure ROI post-launch.
• Communicate progress and insights to leadership and stakeholders.

Skills

Digital product management

Analytical thinking

Stakeholder communication

Agile & Scrum

User research

Tools

Jira

Figma

Mixpanel

Job description

We’re looking for a Digital Product Manager to join us here at N Brown Group!

As a Digital Product Manager you’ll be responsible for defining, developing, and delivering digital products and services that meet customer needs and business objectives. You will own the complete product lifecycle from concept through launch and ongoing optimization, working collaboratively across technical, design, and business teams.

What will you do as a Digital Product Manager at N Brown?

Shape the Product Strategy

• Set the product vision, strategy and roadmap in line with business goals
• Research the market, competitors and customer needs
• Spot new opportunities and solve customer pain points
• Prioritise features and initiatives based on impact and value

Discover & Define

• Turn customer and business needs into clear product requirements
• Write user stories and acceptance criteria
• Map user journeys and create wireframes or prototypes where needed
• Work with teams to make sure we’re solving the right problems
• Partner with Engineering, Design and UX teams to bring products to life
• Lead sprint planning, product reviews and prioritisation
• Own and manage the product backlog
• Track product metrics and KPIs to measure success

Launch, Learn & Grow

• Lead product launches and go-to-market activity
• Monitor performance and customer behaviour after launch
• Gather customer feedback and turn insights into action
• Continuously improve the product using data, testing and customer insight

Work with Stakeholders

• Bring people together around the product vision and priorities
• Communicate progress, opportunities and challenges to leadership
• Present recommendations and insights to senior stakeholders
• Manage expectations and demonstrate product performance and ROI

What skills and experience will you have?

• 2-5 years' experience in digital product management or a related role.
• Strong analytical and problem-solving skills, with the ability to translate insights into practical solutions.
• Proficiency with product management and analytics tools such as Jira, Figma and Mixpanel.
• Excellent written and verbal communication skills, with the ability to engage and influence stakeholders.
• Proven ability to prioritise competing demands and manage multiple initiatives effectively.
• Good understanding of Agile and Scrum methodologies.
• Strong strategic thinking, customer empathy and user research capabilities.
• A data-driven approach to decision-making and product development.
• Effective project management and cross-functional collaboration skills.
• Adaptability, resilience and confidence working in a fast-paced environment.
• Strong technical literacy; coding experience is not required.

Desirable (but not essential) Experience

• Experience working with SaaS or B2B products.
• Knowledge of data analytics and performance measurement.
• Understanding of digital marketing and e-commerce.
• Experience leading or coordinating cross-functional teams.

What’s in it for you?

• Hybrid working (2-3 days in the office)
• 24 days holiday (+ 8 bank holidays)
• Enhanced maternity and adoption leave
• Company pension with up to 8% N Brown contribution
• Mental Health support both internally and externally, including access to our wellbeing champions and counselling services
• A range of financial wellbeing support
• Stream - a financial wellbeing tool that helps you track your pay, access earnings early and manage your money with confidence
• Colleague discount across all N Brown brands
• Onsite café with subsidised rates and local restaurant discounts!
• Life Assurance and Private Medical Insurance
• Paid volunteer time – all our colleagues can take a full day paid to volunteer for a charity of their choice

N Brown – who we are and why work for us?

N Brown is a leading UK digital retail platform for clothing, footwear, home and technology, headquartered in Manchester and employing over 1,000 people nationwide. Through our strategic retail brands JD Williams, Jacamo and Simply Be and our unique payments offering, we exist to champion inclusivity and serve the underserved. Our customers are our passion, and we take great pride in delivering products that ensure they can look and feel amazing, without compromising on choice, value and accessibility.

We’re committed to building a diverse workforce and creating an inclusive environment that values equality for all. Our vision is that by ‘By championing inclusion, N Brown will become the UK’s most loved and trusted consumer platform, shaping the future of financial empowerment and personal expression’. ‘Diversity, Equity, Inclusion and Belonging are, therefore, at the heart of our culture.

In May 2024 we were delighted to be named one of The Sunday Times Best Places to Work 2024. We work hard to create a happy and inclusive culture for everyone and we’re so proud to have made this list - as voted for by our very own colleagues!

Ways of Working

We offer hybrid working which varies across the business depending on the role you’re in. Our Head Office is located in the Northern Quarter in Manchester City Centre. So if you are travelling by train, tram or bus we’re perfectly located, plus we’re surrounded by cool cafes, trendy bars and the best places to eat!

Our working hours are 36.17 per week over 5 days.

We believe AI will become a standard part of modern professional practice. We are therefore looking for individuals who are open to learning, testing, and responsibly adopting AI tools to improve efficiency, insight, and impact in their role.

Our promise to you:

We’re an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

Please know your application is being reviewed by a real human being. We value your interest in joining us and appreciate you taking the time to submit your application.

What happens when you apply to a role at N Brown?

As soon as we receive your application, we’ll send you an email to let you know. We always aim to come back to you as soon as possible with an update and we really appreciate you taking the time to apply for a role with us. Good luck!