Digital Product Associate

PENTLAND; London; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A global family business, Pentland is seeking a Digital Product Associate to support their Digital team in enhancing customer experiences across multiple brand sites. The role focuses on managing product initiatives and backlog, requiring strong Shopify experience and analytical skills. Join a collaborative environment that encourages growth, with various health perks and flexible working options available.

Benefits

Competitive salary + discretionary bonus

25 Days Holiday with options to purchase additional days

Brand discounts and sample sales

Enhanced parental leave policies

Health-related perks including medical cash plan

Flexible working hours

Travel perks including season ticket loan

Qualifications

• Comfortable working in a fast-paced, multi-brand DTC environment.
• A strong focus on delivering great customer experiences.
• Ability to interpret data and make informed recommendations.

Responsibilities

• Support the Digital Product Manager with global digital product initiatives.
• Contribute to the upkeep and refinement of the product backlog.
• Assist with planning, execution, and analysis of A/B testing initiatives.

Skills

Practical experience working with Shopify

Excellent communication skills

Experience with A/B testing

Detail-oriented

Analytical mindset

Tools

Jira

Job description

We're Pentland Brands; a dynamic, global family business, and proud owners and licensees of many iconic active and footwear brands. With a community of over 1,300 team members worldwide, we embrace diversity and inclusion, and champion growth and development. Our success is built on teamwork, courage, innovation, and an unwavering commitment to excellence.

WHAT'S THE MISSION FOR THIS ROLE?

We're looking for a proactive and detail-oriented Digital Product Associate to support our Digital team. This role is ideal for someone who is passionate about digital products and eager to grow within a collaborative, multi-brand environment. Reporting to the Digital Product Manager, you will play a pivotal role in enhancing our customer experience across multiple brand sites on a global scale. You'll support the delivery of key digital initiatives across our brand websites. A key focus will be contributing to the execution of our digital product backlog; maintaining momentum on day-to-day enhancements and longer-term initiatives. You'd join us at an exciting time as we embark on a platform transition for our Mitre website.

WHAT DOES THIS ROLE DO?

As our Digital Product Associate, you will be responsible for:

• Support the Digital Product Manager with the coordination and progression of global digital product initiatives across multiple brand sites
• Contribute to the upkeep and refinement of the product backlog, writing tickets and assisting with prioritisation
• Assist with cross-functional collaboration to ensure clear requirements and timely execution of features and enhancements
• Help gather, document and validate requirements for new features and functionality
• Provide support for our Mitre platform migration, including QA, documentation and feature tracking
• Assist with the planning, execution and analysis of A/B testing initiatives
• Conduct regular competitor and market research to inform product development
• Stay up to date with Shopify capabilities and industry best practices
• Use data and consumer research to drive product decisions
• Help validate new features through user acceptance testing (UAT) and post-launch review
• Be digitally savvy and have an understanding of our consumers, the markets we trade in & our strategic goals
• Work alongside our third party platform provider to drive product development

WHAT DO I BRING TO THE ROLE?

You just might be our next superstar if you have the following skills and experience:

• Practical experience working with Shopify
• Comfortable working in a fast-paced, multi-brand DTC environment
• Excellent communication skills and an ability to work across teams and functions
• Experience with A/B testing
• Detail-oriented individual with a proactive mindset
• A strong focus on delivering great customer experiences
• Working knowledge of Jira advantageous
• Analytical mindset, with the ability to interpret data and make informed recommendations

We want you to live our company principles, bringing a strong consumer focus, while always looking for ways to improve and grow in your role. Take ownership of your work and be proactive in solving problems whilst communicating openly and treating everyone with respect and kindness. And, of course, let your creativity shine by bringing your unique style and individuality to the Pentland Brands Team.

Digital Product Associate | London | FTC, full time

WHAT'S IN IT FOR ME?

• Competitive salary + discretionary bonus
• 25 Days Holiday: Increases with length of service and the option to purchase additional days to suit your needs.
• Discounts: Brand discounts (including friends and family and JD Sports), Sample Sales, and other retail discounts and perks.
• Family-Friendly Benefits: Generous enhanced parental leave policies
• Health Perks: Choose from a variety of health-related perks including medical cash plan, critical illness cover, life assurance, gym and fitness discounts, dental insurance, eye care, and health screening to maintain your wellbeing.
• Travel Perks: Take advantage of our season ticket loan, cycle to work schemes, electric car schemes, and discounts on home charging units to support eco-friendly commuting.
• Flexible Working: We offer hybrid working and flexible working hours, allowing you to start your day earlier or later to help with commute costs or personal commitments.
• Chance to join our Charity, D&I and Sustainability employee networks.

As an equal opportunity employer, we're committed to fostering diversity and creating an inclusive culture across our business, stores, and office environment.

We warmly welcome your application.