Digital Partner Communications Manager

Apple Inc.; London; On-site; GBP 70,000 - 100,000; Full time

Job summary

A leading company seeks a Digital Partner Communications Manager in London. You will be responsible for driving marketing innovation with Channel Partners, focusing on digital touchpoints, CRM, and consumer experience. This role requires strong strategic insights, teamwork, and 7+ years of experience in marketing and brand communications.

Qualifications

• 7+ years experience in marketing communications.
• Experience in brand communications from strategy to execution.
• Experience in digital marketing and CRM strategy.

Responsibilities

• Drive innovative digital partner strategies for Apple products.
• Synthesize market trends into insights for optimization.
• Work with Worldwide Partner Communications teams.

Skills

Marketing communications

Digital marketing

CRM strategy & execution

Brand communications

Consumer insights

Cross-functional teamwork

Education

Bachelor’s degree

MBA or advanced business degree

Job description

London, England, United Kingdom Marketing

Description

The Digital Partner Communications Manager is responsible for driving marketing innovation and raising the creative bar with indirect Channel Partners, whilst upholding the integrity of the Apple brand.Key responsibilities include:-Drive innovative digital partner strategies and impactful creative work for Apple products and services through a deep understanding of the Apple brand, our partner’s brands, commercial priorities, market trends and challenges.-Work across the global organization to understand both macro and comms trends for Apple product and services. Synthesize learnings into insights to drive optimization of digital and CRM internally and externally with partners.-Work with Worldwide (WW) Partner Communications teams to identify and develop partner digital strategies, CX consumer journeys, cross digital channels.-Focus on driving growth via partner digital touchpoint, CRM and CX.-International travel may be required 2-3 times per year.

Minimum Qualifications

• 7+ years experience in marketing communications.
• Experience in brand communications - from strategy to execution to analysis of results.
• Experience in digital marketing and CRM strategy & execution.

Preferred Qualifications

• Experience in international account management and/or strategy at a advertising agency or in-house marketing communications for a global brand for consumer and/or business audiences.
• Ability to delve deep into a partner’s business, marketing strategy and consumer insights, to understand challenges and find opportunities.
• Deep understanding of digital platforms (social, eCRM, e-commerce platforms, content, performance marketing, digital in-store) and how they can be leveraged to deliver the most compelling product experience throughout the customer journey.
• Passion for great work, seeing potential and nourishing it, with a tremendous ability to influence both internal and external stakeholders to drive the work forward.
• Passion and eagerness to drive thoughtful strategy, build innovative communication plans and develop great creative and integrated campaigns.
• Thrive as part of a cross-functional team, flexible and adaptable in a dynamic environment as a member of a high-performing team, yet also have the ability to lead.
• You can confidently build rapport, credibility and influence across multiple stakeholders in a highly matrix’dorganization.
• Experience in understanding business and product strategy and consumer insights, to build a global communications strategy for partners.
• Bachelor’s degree, MBA or advanced business degree.