Digital Operations Director Digital · London ·

Climate Impact Partners; London; Hybrid; GBP 80,000 - 120,000; Full time

Job summary

Climate Impact Partners is seeking a Digital Operations Director to lead the technology strategy, ensuring the digital backbone effectively supports climate solutions. This role involves stakeholder management, project delivery, and team leadership, pivotal in driving innovation and efficiency in the company's tech initiatives.

Benefits

Hybrid working

25 days paid holiday

Private Health Insurance

Enhanced Pension Scheme

Bonus Scheme

Enhanced Parental Leave

Green Commute Bike Scheme

LinkedIn Learning License

Summer Fridays

Working from Abroad

Global Volunteering Day

Qualifications

• Minimum of 10 years in technology leadership roles.
• Proven track record of enabling corporate objectives through technology.
• Solid knowledge of front- and back-end infrastructure.

Responsibilities

• Take overall ownership of the technology platform.
• Engage with functional leads to identify operational efficiencies.
• Own the planning and execution of technology projects.

Skills

Leadership Skills

Analytical Skills

Strategic Thinking

Stakeholder Management

Commercial Acumen

Operational Expertise

Technical Proficiency

Education

Relevant technology leadership experience

Tools

Microsoft Dynamics

Salesforce

Job description

ABOUT US

Climate Impact Partners delivers solutions for climate action. We are carbon market specialists and a go-to partner for every stage of the net zero journey.

With over 25 years of industry experience and fuelled by a relentless drive for rapid action and results, we have made it our mission to urgently ensure a thriving future for all life on earth.

We do this by providing an end-to-end service that delivers high-quality, thoroughly vetted climate projects which reduce carbon emissions, improve health and livelihoods, and enhance biodiversity.

Together with our clients and project partners we have been responsible for the reduction or removal of more than 144 million tCO2e.

What sets us apart:

· Boundless, urgent ambition. We are accountable, relentless, resilient.

· Courage to innovate. We are courageous, creative, curious.

· Integrity without compromise. We are trustworthy, credible, committed.

· Empowered to serve. We are respectful, inclusive, collaborative.

THE ROLE

As Digital Operations Director, you'll be the strategic and operational force behind our technology ecosystem, crafting the digital backbone that powers Climate Impact Partners’ ambitious goals.

Reporting directly to the Chief Digital Officer, this is a high-impact role where you’ll lead the design, implementation, and evolution of our technology strategy. You’ll work across all business functions, translating operational needs and client expectations into a resilient, future-ready digital platform. From platform performance to project delivery, team leadership to data management, you’ll ensure our tech investments drive innovation, efficiency, and long-term value.

This is more than just a leadership role, it's a chance to shape how technology supports climate solutions that matter.

RESPONSIBILITIES

• Platform Performance and Development: Take overall ownership of our technology platform, including management, support, and its ongoing development.

• Stakeholder Management: Engage with functional leads to identify opportunities for operational efficiencies and to enable our go-to-market strategy. Effectively communicate technology developments and benefits to stakeholders at all levels of the organisation. Ensure available tools/technologies are leveraged to their full potential. Establish effective support and feedback mechanisms, actively seeking ways to better serve the business.

• Project Delivery: Own the planning and execution of technology projects, ensuring effective prioritisation, timely delivery, budget adherence, and achievement of desired outcomes. Manage internal resources and external partners/service providers to ensure objectives are met.

• Operational Excellence: Establish appropriate operational mechanisms and continuously streamline technology infrastructure and resources for optimal efficiency and effectiveness. Design and implement metrics, process improvements, best practices, and control mechanisms.

• Strategic Technology Planning Manage and evolve our technology strategy, aligning with the company’s short- and long-term objectives.

• Team Leadership and Development: Lead, and develop a high-performing team. Foster a culture of continuous learning, upskilling, and professional and personal growth.

• Data Management: Ensure efficient and secure management of the company's data assets, including deployment of appropriate infrastructure and developing strategies to optimize data handling.

• Budget Management: Develop and manage the technology budget, ensuring cost-effective resource allocation and maximizing return on investment.

WHAT WE ARE LOOKING FORSkills & Experience

• Experience: Minimum of 10 years in technology leadership roles, preferably in both large and fast-growth companies. Proven track record of enabling corporate objectives through technology.

• Programme Delivery: Extensive experience of ‘getting things done’ in complex environments, with strong examples of finding pragmatic solutions to get around hurdles.

• Technical Proficiency: Solid knowledge of front- and back-end infrastructure, system architecture, platform software and applications, integration, cybersecurity, and data management. Experience with Microsoft Dynamics and Salesforce would be a plus.

• Operational Expertise: Demonstrable experience in formulating and implementing an effective technology operating framework; adept in stakeholder management, budget management, and project management in an technology context.

• Commercial Acumen: A strong understanding of how technology strategy and operations impact overall business performance and profitability. Ability to identify and leverage technology solutions that drive business growth, enhance customer experience, increase staff efficiency, and provide competitive advantage. Skilled in making cost-effective decisions and justifying technology investments in terms of business value.

• Leadership Skills: Proven track record in leading and developing technology teams, with exceptional communication, conflict resolution, and mentoring skills.

• Strategic Thinker: Ability to envision and articulate a clear technological direction that supports the company’s overall objectives.

• Analytical Skills: Ability to identify and leverage relevant data to drive decision making and optimisation assessments.

• Financial literacy: Experience in developing and managing complex technology budgets to deliver measurable business results and demonstrate ROI.

Personal Attributes

• Exceptional communicator - able to form relationships at all levels of the organisation and excite colleagues about technology; able to challenge the status quo but also bring stakeholders on a journey.
• Doer - gets things done. Proactively and pragmatically deal with hurdles; willing and able to effectively delegate or be hands-on, as situation dictates.
• Has a strong backbone - not afraid to speak their mind.
• Strategic thinker but with a strong ability to understand the appropriate level of detail.
• Innovative mindset, always seeking to improve and adapt.
• Data-driven approach to decision-making.
• Ability to work under pressure and manage multiple priorities.
• Highest level of integrity - doing the right thing even when that may be uncomfortable.

PERKS

• Hybrid working
• 25 days paid holiday
• Private Health Insurance (we've teamed up with Vitality to offer you a wide range of perks, including free coffees, travel deals, and gym discounts)
• Enhanced Pension Scheme
• Bonus Scheme (subject to company and individual performance)
• Enhanced Parental Leave
• Green Commute Bike Scheme
• LinkedIn Learning License & Professional Training Budgets
• Summer Fridays (start your weekend early if you've finished everything on your to-do list)
• Working from Abroad (up to 4 weeks a year)
• Global Volunteering Day
• Modern, state of the art office in Paddington, London, which is dog friendly and includes showers, a mother's feeding room, a wellness room and barista coffee bar.

Climate Impact Partners is an equal opportunities employer. Our goal is to be a diverse and inclusive workforce, that embraces our differences, and so all aspects of employment including the decision to hire and promote, will be based on merit, competence, performance, and business need. We do not discriminate on the basis of characteristics protected under federal, state, or local law. To support this, all applications are anonymised until the interview stage which means that regardless of who has applied, your characteristics are totally anonymous.