Digital Operations Analyst

Rsk Group; Glasgow; Hybrid; GBP 32,000 - 46,000; Full time

Benefits offered by this job

32 days holiday

Life assurance

Salary sacrifice schemes

Flexible benefits

Hybrid working

Enhanced maternity/paternity

Employee discounts

Job summary

WGM Engineering, part of RSK Group, is seeking a Digital Operations Analyst for a permanent, full-time, hybrid role based at the Glasgow Office. You will support data, dashboards and digital tools across the business, maintaining datasets and ensuring accurate reporting.

You will gain training in Power BI and Microsoft 365 Apps, with opportunities to develop new tools and solutions, working within a growing digital operations team.

Qualifications

• A degree or equivalent qualification in a relevant subject, ideally with an analytical, numerical, data or technology-based component.
• Up to two years’ experience working with data, reporting, analysis or visualisation.
• Strong analytical and numerical ability.
• Good working knowledge of Microsoft Excel.
• Strong attention to detail and an understanding of the importance of data accuracy.
• Practical problem-solving skills and the ability to prioritise competing demands.
• A genuine interest in developing your skills across Microsoft 365 Apps and Services, Power BI and digital technologies.
• A collaborative approach with the confidence to engage effectively with colleagues at all levels across the business.

Responsibilities

• Gathering and collating data from a range of business sources to support weekly, monthly and other management reporting.
• Maintaining and updating the datasets that feed dashboards, reporting tools and other digital solutions.
• Preparing and cleansing data to ensure accuracy, consistency and reliable reporting.
• Integrating datasets to support effective data visualisation through dashboards, charts and management information.
• Supporting colleagues across the business in their use of data, dashboards and related digital tools.
• Identifying data issues and working with relevant teams to resolve them.
• Liaising with third-party providers where system changes or technical support are required.
• With training and support, developing new tools and solutions using Microsoft 365 Apps and Services, Power BI and other relevant technologies.

Skills

Data analysis

Power BI

Excel

Microsoft 365 Apps

Dashboards

Analytical skills

Education

Degree in a relevant subject

Tools

Power BI

Microsoft 365 Apps

Excel

Job description

Help turn data into better decisions and support WGM’s digital transformation.

WGM Engineering, part of RSK Group, is looking for a Digital Operations Analyst to join our Corporate team on a permanent, full-time basis. The role will be based on a hybrid working arrangement, with office days at our Glasgow Office.

WGM is growing through secured long-term frameworks across the UK water sector. We have been named as one of Scottish Water’s preferred Asset Delivery Partners for SR27, alongside major framework wins and multi-year programmes with United Utilities and Southern Water in England.

For our people, this means long-term career security, bigger project exposure, technical development, room to progress and the chance to help shape a growing business. With work across Scotland and England, there is also opportunity to build experience across different clients, frameworks, sites and regions, where role requirements allow.

As WGM continues to grow, we are also transforming how we operate, underpinned by our One Team culture and a wider digital transformation programme. This includes day-to-day digitalisation, ERP migration, greater client and partner integration and the trial and deployment of AI-enabled solutions.

Reporting to the Senior Business Analyst, the Digital Operations Analyst will support the data, dashboards and digital tools used throughout the business. You will be responsible for maintaining and updating the information that drives these solutions, supporting users and helping ensure our reporting remains accurate, reliable and effective.

You will also receive training and support to develop new digital tools and solutions using Microsoft 365 Apps and Services, Power BI and associated technologies, making this a great opportunity for someone looking to build their career within data and digital operations.

What you’ll be doing

• Gathering and collating data from a range of business sources to support weekly, monthly and other management reporting.
• Maintaining and updating the datasets that feed dashboards, reporting tools and other digital solutions.
• Preparing and cleansing data to ensure accuracy, consistency and reliable reporting.
• Integrating datasets to support effective data visualisation through dashboards, charts and management information.
• Supporting colleagues across the business in their use of data, dashboards and related digital tools.
• Identifying data issues and working with relevant teams to resolve them.
• Liaising with third-party providers where system changes or technical support are required.
• With training and support, developing new tools and solutions using Microsoft 365 Apps and Services, Power BI and other relevant technologies.

What you’ll bring

• A degree or equivalent qualification in a relevant subject, ideally with an analytical, numerical, data or technology-based component.
• Up to two years’ experience working with data, reporting, analysis or visualisation.
• Strong analytical and numerical ability.
• Good working knowledge of Microsoft Excel.
• Strong attention to detail and an understanding of the importance of data accuracy.
• Practical problem-solving skills and the ability to prioritise competing demands.
• A genuine interest in developing your skills across Microsoft 365 Apps and Services, Power BI and digital technologies.
• A collaborative approach with the confidence to engage effectively with colleagues at all levels across the business.

Salary and Benefits

At WGM, we offer a competitive salary aligned to skills, qualifications and experience, alongside a benefits package designed to support our people both inside and outside of work. Our benefits include:

• 32 days’ holiday, increasing to 36 days with service.
• Life assurance at three times your salary.
• Salary sacrifice schemes including electric vehicle leasing, annual leave purchase and Cycle to Work.
• Flexible benefits including health cash plan options and discounted gym membership.
• Hybrid working, subject to the requirements of the role.
• Enhanced maternity and paternity provision and company sick pay.
• Employee discounts and access to wider learning, development and career opportunities across WGM Engineering and RSK Group.

Interviews

• Interviews will take place on 17th & 21st September

RSK Group is an Equal Opportunities Employer.

#DigitalOperations #DataAnalyst #PowerBI #DigitalTransformation #EngineeringCareers #WGMEngineering

WGM and RSK will not accept unsolicited CVs from agencies other than PSL agencies.