Digital Operations Analyst

WGM Engineering Ltd; Glasgow; Hybrid; GBP 32,000 - 52,000; Full time

Benefits offered by this job

32 days holiday

6% Pension contribution

Life assurance

Cycle to Work

Health benefits

Hybrid working

Maternity/Paternity support

Employee discounts

Job summary

WGM Engineering Ltd in Glasgow seeks a Digital Operations Analyst to join the Corporate team on a permanent, full-time basis. The role is hybrid, with office days at the Glasgow office, and focuses on supporting data, dashboards and digital tools across the business.

You will maintain datasets for dashboards, contribute to weekly and monthly reporting, and develop new tools with Power BI, Microsoft 365 and related technologies, receiving training to grow in data and digital operations.

Qualifications

• A degree or equivalent qualification in a relevant subject, ideally with an analytical, numerical, data or technology-based component.
• Up to two years’ experience working with data, reporting, analysis or visualisation.
• Strong analytical and numerical ability.
• Good working knowledge of Microsoft Excel.
• Strong attention to detail and an understanding of the importance of data accuracy.
• Practical problem-solving skills and the ability to prioritise competing demands.
• A genuine interest in developing your skills across Microsoft 365 Apps and Services, Power BI and digital technologies.
• A collaborative approach with the confidence to engage effectively with colleagues at all levels across the business.

Responsibilities

• Gathering and collating data from a range of business sources to support weekly, monthly and other management reporting.
• Maintaining and updating the datasets that feed dashboards, reporting tools and other digital solutions.
• Preparing and cleansing data to ensure accuracy, consistency and reliable reporting.
• Integrating datasets to support effective data visualisation through dashboards, charts and management information.
• Supporting colleagues across the business in their use of data, dashboards and related digital tools.
• Identifying data issues and working with relevant teams to resolve them.
• Liaising with third-party providers where system changes or technical support are required.
• With training and support, developing new tools and solutions using Microsoft 365 Apps and Services, Power BI and other relevant technologies.

Skills

Data analysis

Numerical ability

Attention to detail

Collaboration

Education

Degree in a relevant subject

Tools

Power BI

Excel

Microsoft 365

Job description

The Vacancy

Help turn data into better decisions and support WGM’s digital transformation.

WGM Engineering, part of RSK Group, is looking for a Digital Operations Analyst to join our Corporate team on a permanent, full-time basis. The role will be based on a hybrid working arrangement, with office days at our Glasgow Office.

WGM is growing through secured long-term frameworks across the UK water sector. We have been named as one of Scottish Water’s preferred Asset Delivery Partners for SR27, alongside major framework wins and multi-year programmes with United Utilities and Southern Water in England.

For our people, this means long-term career security, bigger project exposure, technical development, room to progress and the chance to help shape a growing business. With work across Scotland and England, there is also opportunity to build experience across different clients, frameworks, sites and regions, where role requirements allow.

As WGM continues to grow, we are also transforming how we operate, underpinned by our One Team culture and a wider digital transformation programme. This includes day-to-day digitalisation, ERP migration, greater client and partner integration and the trial and deployment of AI-enabled solutions.

Reporting to the Senior Business Analyst, the Digital Operations Analyst will support the data, dashboards and digital tools used throughout the business. You will be responsible for maintaining and updating the information that drives these solutions, supporting users and helping ensure our reporting remains accurate, reliable and effective.

You will also receive training and support to develop new digital tools and solutions using Microsoft 365 Apps and Services, Power BI and associated technologies, making this a great opportunity for someone looking to build their career within data and digital operations.

What You’ll Be Doing

• Gathering and collating data from a range of business sources to support weekly, monthly and other management reporting.
• Maintaining and updating the datasets that feed dashboards, reporting tools and other digital solutions.
• Preparing and cleansing data to ensure accuracy, consistency and reliable reporting.
• Integrating datasets to support effective data visualisation through dashboards, charts and management information.
• Supporting colleagues across the business in their use of data, dashboards and related digital tools.
• Identifying data issues and working with relevant teams to resolve them.
• Liaising with third-party providers where system changes or technical support are required.
• With training and support, developing new tools and solutions using Microsoft 365 Apps and Services, Power BI and other relevant technologies.

What You’ll Bring

• A degree or equivalent qualification in a relevant subject, ideally with an analytical, numerical, data or technology-based component.
• Up to two years’ experience working with data, reporting, analysis or visualisation.
• Strong analytical and numerical ability.
• Good working knowledge of Microsoft Excel.
• Strong attention to detail and an understanding of the importance of data accuracy.
• Practical problem-solving skills and the ability to prioritise competing demands.
• A genuine interest in developing your skills across Microsoft 365 Apps and Services, Power BI and digital technologies.
• A collaborative approach with the confidence to engage effectively with colleagues at all levels across the business.

Salary And Benefits

At WGM, we offer a competitive salary aligned to skills, qualifications and experience, alongside a benefits package designed to support our people both inside and outside of work. Our benefits include:

• 32 days’ holiday, increasing to 36 days with service.
• 6% WGM employer pension contribution.
• Life assurance at three times your salary.
• Salary sacrifice schemes including electric vehicle leasing, annual leave purchase and Cycle to Work.
• Flexible benefits including health cash plan options and discounted gym membership.
• Hybrid working, subject to the requirements of the role.
• Enhanced maternity and paternity provision and company sick pay.
• Employee discounts and access to wider learning, development and career opportunities across WGM Engineering and RSK Group.

Interviews

• Interviews will take place on 17th & 21st September

RSK Group is an Equal Opportunities Employer.

#DigitalOperations #DataAnalyst #PowerBI #DigitalTransformation #EngineeringCareers #WGMEngineering

WGM and RSK will not accept unsolicited CVs from agencies other than PSL agencies.

About Us

Based in Scotland, we are an engineering business providing mechanical, electrical and civil engineering services to clients across the UK. We are one of the UK’s leading engineering solution providers, recognised for outstanding client service, quality solutions and our commitment to health and safety. From our HQ in Glasgow, we deliver sustainable solutions to the water and renewables sectors. Supplementary services include project management, technical engineering, design, and off-site modular build.

We have partnered with innovative technology providers in the renewables sector, including solar PV, hydroelectric and heat networks.

We are a progressive, people-orientated business driven by our values to deliver workable and cost-effective solutions in the communities we work.

When you work for WGM you join a dynamic team and have the opportunity to be part of our ambitious plans for future growth.

WGM is part of the RSK Group, a leading integrated environmental, engineering, and technical services business providing dynamic, multidisciplinary services to a wide range of sectors. RSK was founded in 1989 and has grown considerably since then.

At RSK, we operate as a group of businesses that work together seamlessly, aiming for growth through diversification. Our strategy helps us build a strong and resilient business, capable of weathering external challenges, while also providing greater value to our clients and more opportunities for our employees.

Since the beginning, our philosophy has remained the same: employ, develop and reward talented individuals. People are crucial to our company, and we recognise that our success hinges on our colleagues' growth. We're committed to preserving RSK's people-first culture, promoting innovation, and fostering a supportive and caring environment for collaboration. At RSK, we want you to be part of our successes and help you reach your career aspirations. We take pride in offering employees fulfilling and challenging careers by promoting ongoing growth and empowering individuals to excel.

We are committed to fostering an inclusive workplace that welcomes individuals from all backgrounds, experiences, and perspectives. We firmly believe that embracing and celebrating the diversity in our workforce makes us a stronger and more innovative company.

By providing workplace adjustments, we make it easier for people to confidently explore and pursue our career opportunities and recognise that flexibility is key to fostering a dynamic and thriving workplace. Many of our office-based positions benefit from a flexible working arrangement, allowing our team members to achieve a balance between professional and personal commitments.

We actively encourage applications from candidates of all genders, races, ethnicities, ages, neurotypes, religions or beliefs, sexual orientations, and those with disabilities.

If you're passionate about making a difference, join us as we work together to build a brighter, more equitable, and sustainable future for all. Do you have what it takes?