Digital Office Apprentice

QA Limited; Glasgow; On-site; GBP 16,000 - 18,000; Full time

Job summary

QA Limited is looking for a Digital Office Apprentice to join their team in Glasgow. This role offers a chance to develop essential skills while supporting various departments, including HR and finance. The apprentice will learn to handle calls, manage communication, and utilize Microsoft 365 tools effectively. The position promises industry-standard training with a path to permanent employment post-apprenticeship, alongside earning a recognized qualification.

Benefits

28 days annual leave

Dress down Friday

Supportive workplace for training

Standard pension

Qualifications

• Excellent communication skills, both written and verbal.
• Ability to prioritise workload.
• Enthusiasm and a willingness to learn.
• Smart office appropriate appearance.

Responsibilities

• Answering calls and directing messages.
• Communicating with employees and clients.
• Maintaining the reception mailbox.
• Utilizing Microsoft 365 tools for various tasks.
• Managing HR system reporting.
• Completing vehicle tracker checks.

Skills

Communication skills

Organization

Enthusiasm to learn

Tools

Microsoft 365

Job description

Kick-start your career with this exciting DigitalOffice Apprentice role!

Covanburn Contracts are a specialist civil engineering, heritage conservation and rail contractor with expertise and experience working across a number of different industries and sectors.

This is your chance to step into the heart of a buzzing business and learn everything you need to know about office life. As a Digital Office Apprentice, you'll be helping out across a range of departments - like HR, finance, operations, and on-site projects - keeping things running smoothly behind the scenes.

Responsibilities:

• Being first responder to answering calls, directing as required or taking detailed messages if recipient is unavailable.
• Communicating daily with employees and clients, supporting the Business Manager with the smooth daily running of the organisation.
• Maintenance of the reception mailbox, directing or replying to emails as necessary.
• Utilizing Microsoft 365, using Word for drafting letters and quotes, Excel for reporting and PowerPoint for creating internal presentations.
• Using collaborative tech such as internal drive to access company docs.
• Becoming systems expect of HR system by completing holiday reports, logging on calendar and submitting
• Daily vehicle tracker checks completion and reporting of issues to management.
• Completion of weekly return tracker and issuing of updates to management.

Desirable skills:

• Excellent communication skills, both written and verbal.
• The ability to prioritise workload.
• Enthusiasm and a willingness to learn.
• A smart office appropriate appearance.

Salary:£16,000 - £18,000 per annum.

Working week:Monday to Thursday 8:30am - 4:30pm, 3:30pm finish on Friday.

Benefits:

• Dress down Friday.
• 28 days annual leave with one day added with each year of service.
• Supportive workplace for training through your apprenticeship.
• Standard pension.

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!