Digital Network & Telecoms Engineer

West Suffolk NHS Foundation Trust; Stanningfield; On-site; GBP 35,000 - 50,000; Full time

Job summary

A healthcare organization in England is seeking an experienced network and telecoms engineer to support their technical infrastructure team. The role includes configuration changes, incident resolution, and maintenance of digital communications infrastructure. The ideal candidate will have effective communication skills and a strong attention to detail. Join a committed team in delivering high-quality healthcare across west Suffolk.

Qualifications

• Experience in network and telephony configuration support.
• Effective communication skills for cross-organizational collaboration.
• Attention to detail and thorough documentation.

Responsibilities

• Independently work on network and telephony configuration changes.
• Support incident resolution and implement new networks.
• Collaborate with team members on complex issues.

Skills

Network Configuration

Telephony Support

Incident Resolution

Documentation

Job description

West Suffolk NHS Foundation Trust is seeking an experienced network and telecoms engineer to join our technical infrastructure team. This role involves supporting network and telephony specialists and junior staff.

Key responsibilities include working independently on network and telephony configuration changes, supporting incident resolution, and implementing new networks. The role requires travel around the west Suffolk area to support our sites. Effective communication with colleagues across the organization is essential, along with attention to detail and thorough documentation, as outlined in the person specification.

This position is suitable for an engineer with existing experience seeking further development, or a senior engineer interested in a healthcare environment.

You will join a mature digital organization committed to delivering high-quality, digitally enabled healthcare. The primary duties include providing specialist support for Digital Communications Infrastructure as part of the third-line Engineering Team. Under the guidance of the Senior Network Specialist, you will support the design, planning, development, implementation, and documentation of digital communications infrastructure. Additionally, you will diagnose, troubleshoot, repair, and maintain infrastructure against helpdesk tickets, incidents, and scheduled maintenance.

The role also involves sharing knowledge with team members and assisting in resolving complex issues, including accompanying other engineers during incident management.

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community.

We are a busy, friendly rural NHS Trust providing high-quality care to over a quarter of a million people across west Suffolk. Our services include hospital care, community care, and support in various settings, including the West Suffolk Hospital in Bury St Edmunds, which offers acute and secondary care services and is a partner of the University of Cambridge.

Our community services, in collaboration with West Suffolk Alliance partners, include nursing, therapy, and rehabilitation services, some at Newmarket Community Hospital.

We are committed to achieving outstanding clinical outcomes, guided by our values of fairness, inclusivity, respect, safety, and teamwork. With nearly 5,000 staff from diverse backgrounds, we strive to be a great place to work. We promote a diverse and inclusive community where every voice counts and you can #BeKnown for who you are.

Join us. What will you #BeKnown for?

For more information or informal visits, contact:

Name: Nathan Abbott
Job title: Network Technical Specialist
Email: [e-mail]