Digital Merchandising Lead

RS UK & Ireland; Corby; Hybrid; GBP 65,000 - 80,000; Full time

Job summary

RS UK & Ireland is seeking a Digital Merchandising Lead for a hybrid role based in Corby or Manchester. You will drive commercial success for strategic supplier brands by enhancing the digital customer experience through insights and analytics.

You will lead supplier metric delivery, plan digital merchandising activities, and secure investments for digital marketing and content. Strong analytics, storytelling, and stakeholder management are essential for this role.

Qualifications

• Over 2 years of experience in a B2B or B2C Digital Merchandising role.
• Proficient in using tools such as Adobe Analytics, BrightEdge, and Google Trends and able to communicate insights to suppliers and internal stakeholders.
• Comprehensive understanding of the digital landscape, both B2B and B2C, Digital Merchandising KPIs and channels.
• Experience with content management systems.
• Proactively identifies issues and opportunities to improve UX and CX, shaping the digital product roadmap to drive performance.

Responsibilities

• Take ownership of delivering key metrics for suppliers, analyzing run rates on visits, sales, participation, conversion, and search trends, producing periodic sales reports with actionable insights.
• Influence over £1 million in supplier funding.
• Lead quarterly supplier reviews, delivering insights and actions, and develop supplier plans aligned to digital merchandising strategy.
• Lead digital projects and plan merchandising activities 3–9 months in advance, ensuring on-time delivery.
• Use analytics and customer insights to inform supplier plans and identify customer problems or opportunities solvable via website merchandising or customer acquisition activities.
• Build collaborative relationships with supplier brands, global Product & Supply Chain teams, Marketing, and Digital teams to secure investment in digital marketing and content.

Skills

Digital merchandising

Adobe Analytics

BrightEdge

Google Trends

Content management systems

Stakeholder management

Tools

Content management systems

Job description

Location : This is a hybrid role, offering a combination of being able to work remotely and from our Corby or Manchester office.

Contract Type : Permanent

The Opportunity

As the Digital Merchandising Lead, you will be responsible for driving commercial success for our strategic & core global supplier brands by enhancing the digital customer experience through insights and analytics. You will be expected to achieve key digital KPIs for suppliers and secure additional marketing budgets for future initiatives. Your responsibilities include developing and implementing supplier strategy plans, working closely with the Digital Merchandising team, Product & Supply Chain, and Marketing teams. This role requires a blend of strategic planning, commercial acumen, contract negotiation and hands‑on execution.

What You Will Be Doing

• Take ownership of delivering key metrics for your suppliers, analysing run rates on visits, sales, participation, conversion, and search trends, creating actions to improve these, and creating periodic sales reports with actionable insights.
• Influence over £1 million in supplier funding.
• Lead quarterly supplier reviews, delivering insights and actions from the previous quarter, creating strategic plans for the next quarter, and developing supplier plans aligned to the digital merchandising and category strategy.
• Lead digital projects and plan digital merchandising activities 3-9 months in advance, ensuring all requirements and plans are delivered on time.
• Use analytics and customer insights to inform supplier plans, contribute to continuous improvement, and identify customer problems or opportunities that can be solved through website merchandising and/or customer acquisition activities.
• Build collaborative relationships with supplier brands, global Product & Supply Chain teams, Marketing, and wider Digital Teams to influence commercial activities and secure investment in digital marketing and content.
• Manage the supplier onboarding process for your category, from initial pitch to contract negotiation, and lead re‑sign discussions with existing suppliers.

What You’ll Bring

• Over 2 years of experience in a B2B or B2C Digital Merchandising role.
• Proficient in using tools such as Adobe Analytics, BrightEdge, and Google Trends, with the ability to communicate data, insights, and recommendations to suppliers and internal stakeholders.
• Comprehensive understanding of the digital landscape, B2B and B2C environments, Digital Merchandising KPIs, levers, systems, marketing channels, and how they influence results.
• Experience with content management systems.
• Proactively identifies issues and opportunities to improve UX and CX, shaping the digital product roadmap to drive performance.
• Excellent communication, negotiation, and contract management skills.
• Proven track record of delivering results, taking ownership of outcomes, making decisions independently with limited information, and managing workload effectively.
• Strong customer focus and a can‑do, self‑starter attitude.
• Adept at building relationships and influencing stakeholders, suppliers, agencies, and senior leaders across functions to secure support, sign‑off, and achieve business goals.
• Engages teams and commercial functions to drive a digital mindset shift, demonstrates strong change management skills, and shows potential for future management positions.

We Are RS

We’ve been solving industry problems for over 80 years. We turn the 'what ifs' into the 'why nots', the impossible into the possible.

Our purpose? Making amazing happen for a better world.

We offer service and product solutions to over 1.2 million customers globally, shipping a parcel every 2 seconds to over 130 countries. With over 800,000 stocked and 3 million unstocked products, we’re a trusted partner to the world’s leading industries.

We’re looking for curious, driven, and empathetic professionals to join our journey. People who think differently, act with purpose, and want to make a real impact.

Rewards

Our Reward Strategy Philosophy is designed to offer market competitive base salaries and provide all of our people the opportunity to participate in a short-term incentive, enabling them to share in the success of the Company.

Our total reward package is more than just the cash; our recognition and benefit offering provide the opportunity for us to recognise, reward and enable the wellbeing of our people at all stages of their journey with RS. Our rewards and benefits vary by country, but include:

• Financial - pension/retirement; life assurance; salary finance (payroll deduction loan scheme)
• Wellbeing - medical plans; health screening; critical illness; disability insurance; holiday / paid time off; employee assistance programme; discounted gym/health club membership
• Lifestyle - transportation assistance schemes (e.g., cycle to work, travel loans, car leasing); onsite catering/lunch vouchers; retail discounts
• Spotlight - our global recognition programme provides a platform to highlight and recognise people role modelling our values

Ready to Make Amazing Happen?

Join c. 9,000 colleagues and help us shape the future of our industry. Whoever you are, wherever you are - it all starts here.