Digital Medicines Technician (Band 4/5)

Dorset County Hospital NHS Foundation Trust; Dorchester; On-site; GBP 26,000 - 36,000; Full time

Job summary

Dorset County Hospital NHS Foundation Trust is seeking a Digital Medicines Technician to support, maintain and optimise EPMA and related systems. You will contribute to safety and care, oversee IT-enabled pharmacy processes, and work with the Digital Medicines team to advance trust-wide digital priorities.

You will develop relationships with provider trusts, provide staff training, and contribute to business continuity planning, SOPs, and quality guidelines.

Qualifications

• BTEC/NVQ3 in Pharmacy or equivalent required.

Responsibilities

• Provide specialist expertise within pharmacy regarding IT systems and act as a liaison between pharmacy and DTI.
• Collaborate with other departments, trusts and providers to support and develop the digital pharmacy workforce.
• Attend all mandatory training including GDP training where applicable.
• Read, understand and follow SOPs relevant to the role.
• Maintain competencies and assessments; ensure CPD.
• Work independently in dispensing and supply of medicines, using ACT status where applicable.
• Maintain ACT and professional registrations as needed; participate in training and development activities.
• Undertake audits/research led by Pharmacists and take part in weekend/Bank Holiday rotas.

Skills

Work under pressure

Prioritise workload

Health and Safety awareness

CPD commitment

PowerBI reporting

Education

BTEC/NVQ Level 3 in Pharmacy

GPhC registered technician

IT application qualification

Practice Supervisor qualification

Digital Medicine Systems experience

Training pharmacy/clinical staff experience

Hospital pharmacy technician experience

Tools

PowerBI

Crystal Reports

IT systems knowledge

Job description

Dorset County Hospital NHS Foundation Trust

Digital Medicines Technician (Band 4/5)

The closing date is 05 November 2026

This is a key role within digital medicines responsible for supporting, maintaining and optimising existing EPMA systems, delivering quality and capability improvement, and providing professional oversight to ensure high standards of patient safety and care. This role works closely with the system/joint lead pharmacist digital medicines to coordinate Trust digital systems with system-wide digital medicines priorities.

UKVI Sponsorship: This role may be available for sponsorship under the Skilled Worker visa route, as defined by UK Visas and Immigration (UKVI). Sponsorship will be determined based on your current situation and on a case-by-case basis.

Main duties of the job

Support, maintain, backup, security & development of Pharmacy IT systems including pharmacy stock control (PSC), electronic prescribing and medicines administration (EPMA) system, prescription tracking system (PTS), wireless temperature monitoring (Aeroscout), dispensary robot (PICL software).

Ensure the delivery of ePACT and RxInfo data.

Make the best use of IT, providing the strategic drive to guide, support and progress several important department and trust initiatives.

Develop and maintain an effective working relationships with all provider Trusts in Dorset with regards to EPMA.

Support the review and actioning of business continuity and contingency plans.

Provide training of staff in the use of digital medicine systems, assisting in the drafting/implementation of guides and standard operating procedures (SOPs)

Assist in the reporting duties of the Digital Medicines Team

Assist & support the Principal Pharmacy Technician Digital Medicines, provide cover for their absence and for responsibilities.

As required to provide a range of dispensing and checking duties within the pharmacy using own professional knowledge ensuring duties are performed in line with Good Dispensing Practice (GDP). This will include inpatient, outpatient, and discharge medications alongside medicines management activities.

To promote Health & Safety and quality issues within the pharmacy service.

About us

At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff.

Our Mission is to provide outstanding care for people in ways which matter to them, and our vision is Dorset County Hospital, working with our health and social care partners, will be at the heart of improving the well-being of our communities.

We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.

We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidate's individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.

All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.

Job responsibilities

Provide specialist expertise within pharmacy regarding IT systems and act as a liaison between pharmacy and DTI.

To work collaboratively with other departments, trusts and providers with regard to supporting and developing the digital pharmacy workforce as a whole.

To be responsible for attending and completing all appropriate mandatory training, including Good Distribution Practice Training, as outlined on the training matrix.

To be responsible for reading, understanding, and following all appropriate Standard Operating Procedures applicable to their role as outlined on the Department Training Matrix.

To be responsible for maintaining and completing their appropriate competencies and assessments.

To work independently in the dispensing of prescriptions and supply of medicines, utilising accredited technician checking (ACT) status to check the work of others in accordance with Trust procedures.

To maintain registered Pharmacy technician status and accreditations (e.g. ACT) where applicable.

Participate in appropriate training and development activities, including your own personal development (CPD).

Undertakes audits and other research activities led by Pharmacists.

To participate in the weekend and Bank Holiday working rotas.

Undertake any other relevant duties as required by the Pharmacy Senior Management Team.

Qualifications and Experience

• BTEC National Certificate in Pharmacy and/or NVQ Level 3 in Pharmacy Services or equivalent.
• Registered Technician with GPhC
• Qualification in the use of IT
• Practice Supervisor qualification or equivalent.
• User experience and understanding of Digital Medicine Systems and the application for dispensing, stock management and electronic prescribing
• Experience of training pharmacy and/or clinical staff
• Significant experience as a hospital pharmacy technician

Personal skillset

• Demonstrated ability to work under pressure, working methodically and accurately
• Ability to organise and prioritise workload and to meet deadlines.
• Knowledge of the legal aspects of technician checking and the law relating to prescriptions
• Good and broad understanding of pharmacy practice in order to support and advise other staff
• Ability to attend and represent Digital Medicines team at local, regional and national multi-disciplinary team meetings.
• Ability to work with minimum supervision
• Demonstrated ability to work on own initiative, able to plan and organise straightforward activities, adjusting plans and priorities as necessary depending upon circumstances.
• Ability to work as part of a team
• Comprehensive knowledge of Health and Safety issues and their implications for staff, including COSHH.
• Good knowledge of the legal requirements (Law and Ethics) for dispensing and supplying medicines, including controlled drugs
• Able to work flexibly within a team whilst having the ability to supervise, motivate and direct a team
• Able to work flexibly and participate in weekend working, Bank Holiday rotas and other rotas as operational duties require
• Committed to continuing professional development (CPD)
• Ability to write bespoke PowerBI and Crystal reports and be able to validate results
• Computer literacy & keyboard skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Dorset County Hospital NHS Foundation Trust