Digital Marketing Officer

Diabetes UK; London; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

Diabetes UK seeks a strategic and creative individual for a role focused on email marketing, stakeholder management, and enhancing customer engagement. This position involves managing email processes and engaging audiences to support those affected by diabetes. Join a passionate team dedicated to making a meaningful impact in healthcare through effective communication strategies.

Benefits

Health Cash Plan

Early Finish Fridays

Access to Learning and Development

Qualifications

• Strong skills in email marketing and stakeholder management.
• Adept in building relationships and advising on email best practices.
• Enthusiastic about growing communication channels.

Responsibilities

• Manage email data processes and workflows to create effective journeys.
• Implement and evaluate multichannel strategies.
• Collaborate to inspire teams and enhance customer engagement.

Skills

Email Marketing

Stakeholder Management

Copywriting

Audience Management

Customer Experience

Job description

This role is ideal for a strategic and creative thinker with strong skills in email marketing and stakeholder management. You should be a talented copywriter, capable of building strong relationships and advising colleagues on email best practices.

Key responsibilities include understanding audience management, enhancing customer experience, and implementing multichannel strategies. You will manage email data processes and workflows to develop effective customer journeys, with a passion for expanding this vital communication channel to support more people affected by diabetes.

For detailed information, please refer to the full job description at the end of the page.

Note: This is a fundraising role at Diabetes UK, committed to ethical fundraising practices. The organization offers a friendly, inclusive, and flexible hybrid working environment, balancing home and office work as per role requirements.

Interview dates: 14/08/2025 & 15/08/2025

All job offers are subject to proof of eligibility to work in the UK, satisfactory references, and a DBS check if applicable.

For more information on acceptable documents and right-to-work guidance, please click here.

For questions, contact [e-mail].

Package Description

Benefits include a health cash plan, early finish Fridays, access to Learning and Development programs, and more. Details are available in the job description pack.

About the Company

Diabetes UK fights for better care, treatment, and support for nearly 5 million people with diabetes in the UK. We fund critical research, lead policy changes, and develop new treatments to improve lives. Join us to be part of this vital work.

Our commitment to Equity, Diversity, and Inclusion

We actively seek to reflect the diverse communities we serve, welcoming applications from underrepresented groups, including those from Black, Asian, and other ethnic backgrounds, and individuals with disabilities or long-term conditions. We are happy to consider reasonable adjustments to support your application and role success.

We promote a flexible hybrid working environment, balancing home and office work as appropriate.

Please note: All offers depend on proof of eligibility to work in the UK, references, and DBS checks if required.

Learn more about our work at our website.

Location: London with hybrid working, United Kingdom