Digital Marketing Manager, Dishpatch

John Lewis Partnership; London, South Yorkshire; Hybrid; GBP 45,000 - 71,000; Full time

Job description

Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.

About the role

Salary range: £45,000 - £71,000
Expected salary: £45,000 - £55,000
Contract type: Permanent
Interviews: 2 stage interview process, 1st stage likely virtual and 2nd stage in person
Location: Hybrid - a mixture between our Dishpatch base in North Greenwich, London (likely 1-2 days per week) and home, with occasional travel to our Bracknell Waitrose head office campus.
The Dishpatch base in North Greenwich is conveniently located near to the tube station or if driving, a few minutes from the Blackwall Tunnel with on-site parking.

Dishpatch provides Michelin star food in the post. We’ve spent almost 5 years building the business working with some of the top leading UK chefs, bringing this exceptional quality food, direct to people's homes.

Key responsibilities

We are looking for a Digital Marketing Manager to join Dishpatch. You will be responsible for planning, implementing and optimising digital marketing activity for Dishpatch across our digital marketing channels (predominantly paid social) to drive new and existing customer growth. You will adopt a data-driven, test and learn approach across each channel in order to optimise performance. You will collaborate closely with our creative team to manage creative requirements for each channel and share data and learnings across the business. You will foster a collaborative culture, supporting the team to deliver exceptional results.

Essential skills/experience you’ll need

1. Hands-on, deep experience in meta campaign setup, management and optimisation
2. Experience working with creative teams to develop performance creative
3. Understanding of overall and channel specific marketing KPIs
4. Hands-on experience with Google Analytics
5. Commercial awareness with accurate forecasting and cost control
6. Successfully managing multiple stakeholders at senior levels, and excellent influencing skills
7. Ability to balance between customer insights and commercial outcomes

Desirable skills/experience you may have

1. Understanding of latest trends in Paid Social creative
2. Understanding of latest trends in Meta account setup and management
3. Hands-on experience in CRM campaign setup and management, including audience segmentation and lifecycle emails
4. Hands-on experience in other digital marketing channels (Google, Affiliates, Pinterest etc)
5. Understanding of attribution modelling
6. Hands-on experience in other web analytics tools

Thanks for your patience in the meantime and for showing an interest in joining JLP.

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We have an exciting opportunity with a brand new role to join Dishpatch as a Digital Marketing Manager, reporting into the CEO of Dishpatch.

Waitrose & Partners recently acquired Dishpatch, the meal-kit delivery service that provides restaurant-quality home dining made by some of the UK’s leading chefs.

So, what is Dishpatch? Dishpatch replicates a restaurant experience without leaving the house with chef-prepared dishes. Customers can choose from over 30 Dishpatch menus delivered to their doorstep nationally on Fridays – perfect timing for an indulgent weekend meal! Unlike other meal kit companies, Dishpatch’s dishes come pre-prepared with only a few simple steps to finish and serve, truly taking the hassle out of high-end home dining for our customers.

Mon-Fri, 35 hours per week