Overview
We're looking for a hands-on digital marketer with strong CRM expertise who can combine technical know-how with creative thinking. You'll be central to keeping our digital platforms running smoothly while shaping customer journeys, campaigns, and content that engage audiences and support the company’s mission.
Responsibilities
- Managing CRM campaigns, including audience segmentation, automation, and customer journey optimisation.
- Supporting integrations with Microsoft Power Pages and ensuring CRM and website activity connect seamlessly.
- Populating and updating website content to ensure accuracy, usability, and creativity.
- Turning complex information into clear, engaging customer journeys.
- Monitoring campaign and website performance using analytics tools and reporting on key insights.
- Applying SEO best practice to boost visibility and drive organic traffic.
- Supporting colleagues with professional, brand-aligned content across digital platforms.
- Contributing ideas to improve processes, productivity, and campaign delivery.
Experience and skills
- Proven experience in digital marketing, with a focus on CRM campaigns and customer journeys.
- Hands-on experience with website management (WordPress or similar).
- Knowledge of Microsoft Dynamics 365 or another CRM platform.
- Confident using analytics tools such as GA4 to inform decision-making.
- Strong written and verbal communication skills.
- Ability to balance technical know-how with creative campaign delivery.
- Organised and adaptable, with strong stakeholder management skills.
- Desirable: Experience with Microsoft Power Pages.
- Desirable: Background in the education or not-for-profit sector.
- Desirable: Familiarity with Adobe Creative Cloud, Canva, or design tools.
- Desirable: CIM qualification or degree in marketing/digital/communications.
What you’ll get in return
- Salary in the region of £30,000 - £40,000 depending on experience.
- Fully remote role - work from anywhere in the UK.
- Opportunity to make an impact in the education sector.
- A varied role combining CRM, website content, and campaign delivery.
What’s next
If this sounds like the right opportunity for you, please get in touch with Dom now.