Digital Marketing Apprentice

Ixion (part of Shaw Trust); Sunderland; On-site; GBP 10,000 - 15,000; Full time

Job summary

Ixion, part of Shaw Trust, is launching an exciting opportunity for two Digital Marketing Apprentices in Sunderland. This hands-on role involves supporting CRM operations, managing email campaigns, and engaging in content creation, offering invaluable experience in the fast-paced digital marketing world. Apprentices will receive training from industry professionals, with a clear path towards career development and potential permanent roles. Ideal candidates will be proactive, detail-oriented, and motivated to learn about marketing tools and processes.

Benefits

Mentorship from marketing and systems teams

HubSpot Academy certifications

Opportunities to develop into a permanent role

Qualifications

• Curious, motivated individuals who want to build a career in digital marketing.
• Clear communicators with strong written English and attention to detail.
• Comfortable working across both technical (CRM/data) and creative (content/email) tasks.
• Organised, eager to learn, and proactive in supporting team projects.

Responsibilities

• Upload and segment contact lists for marketing campaigns.
• Help manage contact data and support ongoing data hygiene.
• Maintain suppression lists (unsubscribes, bounces, etc.).
• Assist with creating and updating simple workflows and automations.
• Support lead handovers from marketing to sales within HubSpot.
• Schedule marketing emails using HubSpot templates.
• Draft follow-up or thank-you messages.
• Repurpose longer content into email or social media snippets.
• Assist with blog writing or short sector updates.
• Create and manage HubSpot forms for lead generation.
• Pull basic reports from HubSpot and help track campaign performance.

Skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Problem solving skills

Administrative skills

Number skills

Team working

Creative

Initiative

Education

GCSE English A* – C / Grade 4 – 9

GCSE Maths A* – C / Grade 4 – 9

Tools

HubSpot

Mailchimp

Microsoft Suite

Canva

Google Docs

Job description

Description

We’re hiring two Digital Marketing Apprentices to support key areas of our marketing and CRM operations. You’ll gain experience in email marketing, data management, automation, reporting, and content creation, with the chance to learn tools and processes used across modern digital marketing.

Training Description

This will be a blended delivery, a mixture of Microsoft Teams and face to face. All training will take place on site and within your working hours.

Ixion Holdings will complete functional skills where necessary and will ensure Health & Safety, British Values and Equality & Diversity is embedded throughout the course.

Full Description

This is a varied, hands-on opportunity that sits across both the marketing team and our Change Manager, who oversees HubSpot, our central marketing and sales platform.

You’ll be working on live campaigns, supporting system improvements, and building your skills in a commercial, forward-thinking environment.

What you’ll be doing

CRM & HubSpot support

• Upload and segment contact lists for marketing campaigns
• Help manage contact data and support ongoing data hygiene
• Maintain suppression lists (unsubscribes, bounces, etc.)
• Assist with creating and updating simple workflows and automations
• Support lead handovers from marketing to sales within HubSpot
  
  

Email & content support

• Schedule marketing emails using HubSpot templates
• Draft follow-up or thank-you messages
• Repurpose longer content into email or social media snippets
• Assist with blog writing or short sector updates
• Create and manage HubSpot forms for lead generation
  
  

Reporting & insight

• Pull basic reports from HubSpot (email opens, clicks, form submissions)
• Help track campaign and social engagement performance
• Contribute to monthly reporting and insights
  
  

Learning & development

• Complete HubSpot Academy certifications (CRM, Email Marketing, Inbound Marketing)
• Learn how content, campaigns and data work together in a B2B environment
• Stay up to date with marketing trends and tools
  
  

Who we’re looking for

• Curious, motivated individuals who want to build a career in digital marketing
• Clear communicators with strong written English and attention to detail
• Comfortable working across both technical (CRM/data) and creative (content/email) tasks
• Organised, eager to learn, and proactive in supporting team projects
• Eligible for apprenticeship training (typically aged 16+ and not in full-time education)
  
  

Desirable (but not essential)

• Any experience with HubSpot, Mailchimp, or another CRM/email platform
• Familiarity with tools including Microsoft Suite – Excel, PowerPoint, Word, Canva, Google Docs etc.
• An interest in sustainability, energy, or business services
  
  

What you’ll gain

• A broad, well-rounded apprenticeship in digital marketing and CRM
• Experience using industry-standard tools on real campaigns
• Mentorship from both the marketing and systems teams
• A clear learning and development plan aligned to your strengths
• Opportunities to develop into a permanent role on successful completion
  
  

Outcome Description

• This role could lead to opportunities within marketing or data teams
• Opportunities to develop into a permanent role on successful completion
  
  

Description Of Working Week

Monday- Thursday, 9.00am – 5.00pm.

Friday, 9.00am – 3.00pm.

Skills Required

• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Number skills
• Team working
• Creative
• Initiative
  
  

Qualifications Required

• GCSE English A* – C/Grade 4 – 9 Desired
• GCSE Maths A* – C/Grade 4 – 9 Desired
  
  

Things To Consider

Employer Description:

We are an energy brokerage, working within the business sector to support people explore contracts, service and renewables that help their business.