Digital Manager

L'Oréal; London; On-site; GBP 50,000 - 80,000; Full time

Job summary

L'Oréal is seeking a Digital Manager to lead online strategies and drive impactful results. This role involves collaboration with brand teams, managing digital services, and optimizing website performance. Ideal candidates will have a strong background in digital innovation and stakeholder management, along with a passion for digital transformation.

Benefits

Private medical and dental insurance

Discounted gym memberships

Enhanced family leave

Paid fertility leave

Up to 60% off products

Qualifications

• Prior experience working within a digital team.
• Experience managing multiple stakeholders across multiple projects.
• Experience using tools such as Google Analytics.

Responsibilities

• Collaborate with brand teams to plan digital service deployment.
• Manage website performance optimization.
• Provide insights and analysis for leadership on tech and service performance.

Skills

Digital innovation

Data-driven decision making

Stakeholder management

SEO

Google Analytics

Job description

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DIGITAL MANAGER

L'Oréal is seeking a highly motivated and experienced Digital Manager to spearhead our online strategies and drive impactful results. If you're a data-driven innovator with a passion for all things digital and a proven track record of success, we invite you to take your career to the next level with this exciting opportunity.

A DAY IN THE LIFE

• Collaborate with each of the brand teams (local and global) to plan future digital service deployment
• Act as point of contact for the cross-divisional digital and marketing team (CDMO) to cascade services performance, best practices, and service optimisations where relevant for the division.
• Proactively identify opportunities to improve and enhance our service offering to benefit wider digital strategy. Follow through to execution as and when approved
• Identify digital services that support driving footfall to salon, increase retention, or drive service value.
• Improve brand website traffic:
• Work proactively with agency SEO experts and CDMO/Divisional Media team to improve website visibility
• Manage implementation of technical recommendations to ensure brand sites maintain consistently high traffic levels
• Own website performance optimisation for the division
• Manage the divisional web mastering resource:
• Ensure accuracy and timeliness of briefs for new content creation
• Oversea workflow to ensure briefs are delivered on time
• Be the divisional expert for tools such as Sitecore, Glassbox and Google Analytics and support broader team upskilling accordingly.
• Establish a sampling strategy working with the divisional ecommerce team and relevant brand teams
• When needed support content creation to enable digital upskilling for the industry to be delivered via our professional education platform “Access”
• Support the Digital Advisory Board (DAB) process for the division, working across all brands and relevant stakeholders to drive innovation and deliver new digital technology/services in a safe and compliant way; whilst driving stakeholder engagement and ensuring ongoing follow up to ‘close the loop’ post implementation.
• Provide regular insight and analysis for the leadership team to understand the tech and services performance and identify opportunities accordingly
  
  

Who You Are

• Prior experience working within a digital team
• The ability to work effectively within a loose framework
• Personify a test and learn mentality, and are comfortable with failure in order to achieve success
• An ability to work autonomously
• Experience managing multiple stakeholders across multiple projects simultaneously
• Clear communication skills, with an ability to “simplify the complicated” in order to bring everyone on the transformation journey with you
• Experience using tools such as Google Analytics, updating website content and understanding appropriate performance metrics to define success are all essential
• Proven ability to be proactive and tenacious.
• A passion for all things related to digital innovation.
• Previously managed agency relationships
• Examples of where you have worked to a budget and set ROI targets
  
  

What We Offer

Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive.

Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most.

Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks. And there's lots more too!

Who We Are

L’Oréal is present in 150 markets on five continents. For more than a century, L’Oréal has devoted itself solely to ‘Create beauty that moves the world’; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together to create meaningful impact.

In the Professional Products Division, our mission is to be the partner of choice for the professional hair industry. Inspiring stylists and creating desirability amongst consumers with meaningful brands. We’re the founding Division for the L’Oréal group, with a rich history over 110 years. The 8-brand portfolio includes the likes of L’Oréal Professionnel, Kérastase, Redken and Matrix and the division is universally known for exclusively supplying salons and other professional customers with the most advanced technologies in hair and beauty products.

How We Recruit

At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other, Information Technology, and Engineering

• Industries

  Manufacturing and Personal Care Product Manufacturing

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