Digital Learning Specialist

Northumbrian Water Group plc; Lowestoft; Hybrid; GBP 33,000 - 50,000; Full time

Job summary

An established industry player is seeking a skilled instructional designer to enhance digital learning solutions. This role involves managing training projects, collaborating with stakeholders, and using innovative AI tools to create engaging content. The successful candidate will have a strong background in instructional design, with experience in creating mobile-ready training and immersive experiences using VR and AR technologies. Join a forward-thinking team committed to fostering a culture of learning and development in a supportive and inclusive environment.

Benefits

Generous holiday entitlement

Company pension scheme

Free access to local attractions

Discount scheme

Wellbeing support

Sustainable travel support

Financial wellbeing support

Development opportunities

Qualifications

• Experience in creating impactful learning content in fast-paced environments.
• Proven ability to manage projects from concept to completion.

Responsibilities

• Manage training projects and collaborate with stakeholders for effective learning.
• Design engaging digital and blended learning experiences.

Skills

Instructional Design

Stakeholder Collaboration

Digital Learning Content Creation

Virtual Reality Technologies

Augmented Reality Technologies

Education

Degree in Education or Related Field

Tools

Articulate

Captivate

Gomo

Job description

Working hours 37 hours per week (flexible working arrangements including part-time will be considered)

Permanent

Salary from £33,069

Location Lowestoft, Suffolk / Hybrid working

For the purposes of advertising, this role has been advertised across multiple locations; however, there is only 1 role.

About the role

Are you experienced in developing digital learning solutions to support training? We have an opportunity to join the Academy team to maintain online and blended learning as part of the Academy Delivery Plan.

To support the development of the Academy Delivery Plan, you’ll manage training projects whilst collaborating with stakeholders to design effective digital and blended learning experiences. This includes using AI tools such as ChatGPT and Copilot to enhance learning content creation.

You’ll act as a trusted partner, providing well-researched advice on the most effective learning methods, tailored to meet defined learning outcomes. Your guidance will ensure colleagues are fully competent in their roles, while constructively challenging ideas to achieve the best possible learning solutions.

Developing confidence and ease in using learning technologies is key, as you’ll support teams to build confidence, making them a natural part of how they learn and work. Therefore, building trust through easy-to-understand communication is essential.

About you

If you have experience creating impactful learning content within a fast-paced environment, then we want to hear from you.

The successful candidate will have proven experience in instructional design, including collaboration with stakeholders to create storyboards for engaging digital learning.

You’ll be skilled in partnering with business managers to design online training using platforms such as Articulate, Captivate, or Gomo, with the capability to create mobile-ready bite-sized learning. Through implementing effective evaluation methods, you’ll measure learning outcomes and competence to ensure high-quality, impactful learning content.

Experience creating immersive experiences using Virtual and Augmented Reality technologies is key. This means you’ll be experienced working in highly technical environments, using your understanding of the full learning cycle, managing projects from concept to completion.

Experience in an L&D role within the Utilities or Engineering sector would be highly beneficial, as you’ll provide insight into learning needs unique to these environments.

Interviews will take place online/in person on 5th June.

Here at Northumbrian Water/Essex & Suffolk Water, we embrace and value Diversity, Inclusion, and Equity, and encourage all colleagues to bring their most authentic self to work.

Our colleague network groups include our Rainbow Support Network (LGBTQIA+), REACH (Race, Ethnicity, and Cultural Heritage), WiSTEM (Women in STEM), and Thisability (disability and neurodiversity) networks. They provide a safe space for colleagues from diverse backgrounds, welcoming all colleagues regardless of their personal characteristics to participate in valuable conversations that improve our organisational awareness, understanding, and inclusivity.

We encourage and welcome all applications, as we strive to be an equal opportunity employer, committed to having diverse communities represented within all our teams, structures, and organisation.

Please note this role will require a DBS check to be completed prior to employment.

NWG is an inclusive employer that supports the rehabilitation of offenders. We will not, however, consider candidates who have certain unspent convictions, to ensure our commitment to fostering a safe and secure working environment for all colleagues, suppliers, customers, and third parties.

About us

At NWG, we strive to make Northumbrian Water Group (NWG) a great place to work. We embrace and value Diversity, Inclusion, and Equity and encourage you to bring your full self to work. As an equal opportunity employer, we’re committed to having a diverse community represented across our business.

We acknowledge that not everyone will have every skill listed in the job description; however, if you have some of the skills listed, we encourage you to apply.

NWG at a glance

Our purpose at NWG is caring for the essential needs of our communities and environment, now and for generations to come.

We do this by providing reliable and affordable water and wastewater services for our customers.

We make a positive difference by operating efficiently and investing prudently to maintain a sustainable and resilient business.

Our vision is to be the national leader in the provision of sustainable water and wastewater services. To support us in achieving this, we have five core values which are the guiding principles, defining who we are, what we do, and how we do it.

We’re a great place to work because of the amazing people who work for us. To say thank you, we offer a range of benefits to colleagues, called ‘Tap Into’ benefits, including:

• Generous holiday entitlement starting at plus bank holidays and additional time off on Christmas Eve and New Year’s Eve. There’s also the option to buy or sell holidays.
• Company pension scheme, where we’ll double match your contributions up to an employer contribution of 10%.
• Free access to local attractions.
• A fantastic discount scheme, with savings on days out, shopping, travel, and more.
• Award-winning ‘Living Well’ wellbeing support, including access to a digital GP service for you and your family members.
• Support with sustainable travel – through salary sacrifice cars and a cycle-to-work scheme.
• Financial wellbeing support – access our community savings scheme, financial education, and low-cost loans through Salary Finance. We also provide 4x Life Assurance and an Income Protection Scheme.
• Support with your development – we offer a range of development opportunities, can support you through an interest-free qualification loan, and will even pay for relevant professional subscriptions.

Additional about us

NWG (Northumbrian Water Group) provides water and sewerage services to 2.7 million people in the North East of England as Northumbrian Water, and water services to 1.5 million people in the South East of England as Essex & Suffolk Water.

We are proud to serve our customers and are committed to delivering excellent service, putting our customers at the heart of everything we do.

Our values

Our values describe our main principles, qualities, and attributes. They are the guiding principles which define who we are, what we do, and how we do it. They make us different from our competitors and guide our decisions and actions toward our vision.

Our values are:

• Results Driven: We take responsibility for achieving excellent business results.
• Ethical: We are open and honest and meet our commitments with a responsible approach to the environment and our communities.
• Customer Focused: We aim to exceed the expectations of our internal and external customers.
• Innovative: We continuously strive for innovative and better ways to deliver our business.
• One Team: We work together consistently, promoting cooperation, to achieve our corporate objectives.

We’re the great company we are because of you. As a token of appreciation, we offer a wide range of benefits and discounts. To find out more, see our benefits booklet attached to this advert.