Digital Insight Analyst

Jet2.com Limited; Leeds; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading travel company in Leeds is seeking a Digital Insight Analyst to transform complex data into actionable insights. You will analyze user behavior across digital channels, utilizing tools such as SQL and Python. The role offers hybrid working and valuable company discounts. Ideal candidates possess strong analytical skills and a background in data science or marketing analytics.

Benefits

Hybrid working (2 days in the office per week)

Colleague discounts on flights and package holidays

Qualifications

• Strong written and verbal communication skills.
• Ability to spot trends and excellent attention to detail.
• Proficiency in SQL and Python.
• Ability to interpret data and translate findings into actionable insights.
• Experience with analytics and visualisation tools.

Responsibilities

• Analyse user behaviour across digital channels.
• Use SQL, Python, and analytics platforms to evaluate campaigns.
• Build dashboards and reports using analytics tools.
• Collaborate with CRM, UX, and digital teams.
• Support forecasting demand and modelling customer intent.

Skills

Communication skills

Data interpretation

Trend analysis

Attention to detail

SQL proficiency

Python proficiency

Education

Background in Maths, Data Science, or Marketing Analytics

Tools

Google Analytics

Looker Studio

Tableau

Power BI

GA4

Adobe Analytics

Job description

Overview

At Jet2.com and Jet2holidays, we’re working together to deliver an amazing journey, literally! We put our customers first, creating unforgettable package holidays and flights, and we couldn’t do it without our brilliant people.

As our new Digital Insight Analyst, you’ll play a key role in helping us achieve our goals. You’ll turn complex data into clear, actionable insights that shape decisions across both brands and improve the customer experience at every stage.

As our Digital Insight Analyst, you’ll have access to a wide range of benefits including:

• Hybrid working (2 days in the office per week).
• Colleague discounts on Jet2.com flights and Jet2holidays

Responsibilities

• Analyse user behaviour across digital channels (web, email, app) to identify drop-off points, conversion drivers, and engagement trends.
• Use SQL, Python, and analytics platforms (such as Google Analytics, GA4) to evaluate marketing campaigns, including attribution, ROI analysis, and A/B testing.
• Build dashboards and reports using tools like Looker Studio or Tableau, making insights accessible for senior stakeholders and wider marketing teams.
• Collaborate with CRM, UX, and digital teams to refine targeting strategies and improve customer journeys.
• Support proactive projects such as forecasting demand and modelling customer intent.

Qualifications

• Strong written and verbal communication skills.
• Ability to spot trends and excellent attention to detail.
• Proficiency in SQL and Python.
• Ability to interpret data and translate findings into actionable insights.
• Experience with analytics and visualisation tools (Looker Studio, Power BI, Tableau, GA4, Adobe Analytics).
• A background in Maths, Data Science, or Marketing Analytics.

Candidates who don't meet every listed qualification but do possess relevant experience or transferable skills are still encouraged to apply.

Join us

Join us as we redefine travel experiences and create memories for millions of passengers. At Jet2.com and Jet2holidays, your potential has no limits. Apply today and let your career take flight!