Digital Inclusion Specialist — Remote & Local Travel

Citizens Advice North East Derbyshire; East Midlands; On-site; GBP 26,000 - 29,000; Full time

Job summary

Citizens Advice North East Derbyshire is seeking a Digital Inclusion Worker to support digitally excluded residents across the East Midlands.

The role provides help to complete online court forms, via remote and face-to-face guidance in community venues, and collaborates with local partners to improve digital access and access to justice.

You will travel across the area, work independently yet as part of a team, and contribute to reducing barriers to accessing the courts and essential services.

Responsibilities

• Deliver guidance and support to complete online court forms by helping digitally excluded and hard-to-reach residents access justice.
• Provide remote telephone support or face-to-face guidance in community venues across the East Midlands.
• Raise awareness and promote the project to reach those most in need.
• Work in partnership with local voluntary, community, and statutory organisations to improve digital access and support.
• Travel across the area to provide in-person support at community venues, working independently within a supportive team.

Job description

Citizens Advice North East Derbyshire is seeking a Digital Inclusion Worker to support digitally excluded residents across the East Midlands.

The role provides help to complete online court forms, via remote and face-to-face guidance in community venues, and collaborates with local partners to improve digital access and access to justice.

You will travel across the area, work independently yet as part of a team, and contribute to reducing barriers to accessing the courts and essential services.