Digital Identity Technical Product Manager

J.P. Morgan; Glasgow; On-site; GBP 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Product Manager in Digital Identity, where you will shape innovative product offerings and lead the entire product life cycle. This role is pivotal in enhancing security and user experiences for clients, integrating cutting-edge authentication methods and collaborating with cross-functional teams. Your expertise will drive the development of high-quality products that resonate with customers, making a significant impact on the organization’s digital transformation efforts. If you're passionate about product innovation and security, this is your chance to excel in a dynamic environment.

Qualifications

• Experience in product management focusing on identity and security.
• Advanced knowledge of product development life cycle and data analytics.

Responsibilities

• Develops product strategy and manages discovery efforts for customer solutions.
• Owns product backlog and prioritizes features aligning with business objectives.

Skills

Product Management

Identity and Access Management

Agile Methodologies

Data Analytics

Stakeholder Engagement

Tools

JIRA

Confluence

Job description

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

The Commercial and Investment Bank Digital Identity team is responsible for delivering security-first capabilities that elevate trust and enhance user experiences for our clients. This platform integrates with leading financial aggregators and SaaS platforms, forming the foundation of a "single front door" experience for seamless access across all JP Morgan applications. This is a unique opportunity to join a high-impact team central to the organization’s security and digital transformation efforts, enhancing security posture and digital experiences for our global client base.

As a Product Manager in Digital Identity, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. You are responsible for acting as the voice of the customer and developing profitable products that provide customer value. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

• Develops a product strategy and vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog, defining clear and actionable user stories, and prioritizing features that align with the group's business and technical objectives
• Builds the framework and tracks the product’s key success metrics such as cost, feature and functionality, risk posture, and reliability
• Works with cross-functional teams to deliver secure, scalable identity services
• Supports the rollout of modern authentication methods including passkeys, FIDO2, MFA, and federation standards including OIDC and SAML
• Monitors key performance indicators such as application and user adoption rates and communicates progress to leadership and stakeholders
• Champions identity best practices, drives platform adoption, and supports identity education and awareness across the organization

Required qualifications, capabilities, and skills

• Experience in product management or a relevant domain area, with a focus on identity, security, or developing enterprise platforms
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product development life cycle, design, and data analytics
• Familiarity with identity and access management concepts and technologies (e.g., Federation / SSO, MFA, and entitlements)
• Experience working in Agile environments and using tools like JIRA, Confluence, or similar
• Strong communication and stakeholder engagement skills including the ability to translate technical concepts into business value
• Highly collaborative, detail-oriented, and proactive in driving complex initiatives forward

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Working knowledge of authentication standards (SAML, OIDC, OAuth2) and identity providers (e.g., Okta, Azure AD, Ping, ForgeRock)
• Prior experience supporting enterprise migrations or platform consolidation projects
• Exposure to zero-trust, decentralized identity, or emerging authentication models