Digital Fundraising Officer

Harris Hill Charity Recruitment Specialists; Greater London; Hybrid; GBP 30,000 - 41,000; Full time

Job summary

Harris Hill Charity Recruitment Specialists is seeking a Digital Fundraising Officer for a Mental Health Charity in East London. This hybrid role combines in-office days in Stratford with several days working from home, offering a 12-month FTC and a 35,702 GBP annual salary.

You will develop personalised engagement strategies and use data-driven insights to improve supporter experiences across online channels, including Meta-led products and social media.

Qualifications

• Experience in multi-channel marketing (digital, social, influencer, email, and offline) to drive fundraising and engagement.
• Excellent project management skills and ability to coordinate with internal teams and external suppliers.
• Strong interpersonal and communication skills to engage supporters across channels including mail, email, telephone, and face-to-face.

Responsibilities

• Develop personalised engagement and communications strategies using data and insights.
• Enhance supporter experience across online and digital channels including Meta-led products.
• Collaborate with teams to drive fundraising goals and deepen donor loyalty.

Skills

Multi-channel marketing

Project management

Interpersonal communication

Stakeholder communication

Communication skills

Tools

Social Challenges

Celebration Fundraising

Job description

I’m keen to speak with digital fundraising and digital communications professionals who have experience delivering exceptional supporter experiences, particularly for those taking part in online fundraising challenges. This is a great opportunity to join a Mental Health Charity’s Digital and Experiential team, based in East London, in a hybrid role, for a 12 month FTC.

The Digital Fundraising Officer role focuses on creating engaging, insight-driven experiences that motivate and support fundraisers throughout their journey — helping them feel confident, connected and valued, while ultimately deepening their loyalty to the organisation.

The role will involve developing personalised engagement and communications strategies, using data and insight to enhance the supporter experience across online and digital channels, including Meta-led products and social media platforms.

You will bring:

• Experience in multi-channel marketing (digital, social, influencer, email, and offline) to drive fundraising and engagement.
• Knowledge of Meta-led products such as Social Challenges and Celebration Fundraising
• Excellent project management skills
• Strong interpersonal and communication skills with the ability to communicate effectively with supporters and suppliers across a range of channels including mail, e-mail, telephone, face-to-face, and online.

• Hybrid working- 2 days p/w in Stratford, London, 3 days working from home.
• 12 month FTC
• Full-time hours (35 hour week).
• Salary £35,702

Closing date- ASAP- applications reviewed on a rolling basis, Interviews to take place online, w/c 21st September.

We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.