Digital Forensics Laboratory Team Leader

CCL Solutions Group; Stratford-upon-Avon; Hybrid; GBP 55,000 - 70,000; Full time

Job summary

CCL Solutions Group is seeking a Digital Forensics Laboratory Team Leader in the United Kingdom. You will manage and coach a team of DF Analysts, ensuring high performance, accuracy and adherence to ISO standards.

Reporting into Operations Manager, you will lead training, handle case load management, and drive large customer-facing projects while maintaining quality and compliance in a fast-paced forensic environment.

Qualifications

• 5+ years UK residency and security clearance requirements.
• Experience as a practitioner or leader in digital forensics is essential.
• Familiarity with ACPO guidelines, ISO17025 and the FSR Code of Practice.

Responsibilities

• Lead and motivate DF Analysts to perform at high precision and efficiency.
• Provide coaching, training and competency development across the Lab.
• Manage case work allocation and monitor workloads to meet deadlines.
• Oversee quality, policy adherence and ISO standards within the Lab.
• Lead large-scale, customer-facing projects and ensure successful delivery.

Skills

Leadership

HR basics

Training delivery

Project delivery

Quality assurance

ISO standards

Analytical skills

Education

Degree in IT/CS/Forensics

Tools

Leading tools

Job description

Digital Forensics Laboratory Team Leader

Summary:

To manage, coach and monitor all aspects of the Digital Forensics Lab performance in conjunction with your line manager, HR and the Forensic Case Team. Act as first line support for a dedicated team of DF Analysts.

Reporting to:

Operations Manager | Digital Forensics

Location:

Department / Division:

Main Job Summary

To manage, coach and monitor all aspects of the Digital Forensics Lab performance in conjunction with your line manager, HR and the Forensic Case Team. Act as first line support for a dedicated team of DF Analysts.

Oversee and model company behaviours to maximise team motivation and performance to the highest levels of precision and efficiency.

Conduct examinations of exhibits and follow the associated processes.

Main Duties & Responsibilities (other duties may be assigned):

• Lead and motivate team members and Analysts across the Laboratory to perform to the best of their ability
• Assist with basic HR tasks, monitoring and provide feedback within one-to-one reviews
• Lead on initial and ongoing training and competency delivery
• Lead on large-scale and ongoing customer-facing project delivery
• Assign case work to analysts and utilise CCL systems to effectively and proactivity manage caseloads to maintain efficiency, ensure deadlines are maintained and identify and address bottlenecks
• Dip sample analysts output to ensure all quality and policy requirements are met
• Monitor and address any challenges that may affect productivity and have an impact on the customer
• Manage relevant aspects of CCL’s ISO standards and ensure that current processes and documentation are up to date and are adhered to
• Actively liaise with Forensic Case Team to ensure maximum performance and ensure that customer requirements are met
• Maintaining a safe, secure and legal work environment; developing personal growth opportunities for staff
• Accomplish results by communicating job expectations; planning, resourcing, monitoring, appraising, coaching, counselling
• Develop, coordinate and apply policies, procedures and overall quality standards
• Scope new customer cases and projects; writing quotations and proposals for new opportunities
• Maintain quality of service by leading on quality and customer service standards; resolving quality and customer service issues and recommending improvements
• Contribute to Lab performance and maintaining technical skills with managing a small caseload

Required Skill Set & Experience:

• Experience working as a practitioner or leader in digital forensics
• Sound understanding of current ACPO guidelines, ISO17025 and the FSR Code of Practice
• Ability to develop, motivate, inspire and lead people to achieving their maximum potential
• Previous experience using leading industry standard tools
• Ability to work independently and make sound and reasoned judgements
• Sound analytical and interpretation skills
• Ability to work with precision, accuracy with high attention to detail
• Excellent planning and organisational skills
• Experienced user off computers and technology, and comfortable learning a wide range of software and systems

Education:

• Degree level qualification (2:2 or above) BSc in IT, Computer Science or Digital Forensics is desirable

Core Role Competencies:

Personal Attributes

• Positive ‘can do’ attitude
• Confident communicator at all levels
• Team player
• Ability to work under pressure
• Conscientious and reliable
• Solution focused

Competencies (some or all of these MAY be assessed during the process)

• Job Knowledge
• Effective Communication
• Leadership
• Management Ability
• Partnership Working
• Personal Awareness
• Personal Effectiveness
• Problem Solving
• Respect for Diversity
• Service Delivery
• Team Working

Other Role Requirements:

• Minimum 5 years UK residency
• Full driving licence
• Satisfactorily pass pre-hire and annual security clearance procedures in accordance with the ACPO (Association of Chief Police Officers) National Vetting Scheme.

CCL is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

CCL Solutions Group is made up of the following companies: CCL (Solutions) Group Ltd (company number 08128980), CCL-Forensics Ltd (company number 05314495), Evidence Talks Limited (company number 04611669), CCL Cyber Solutions Ltd (company number 11316398), CCL (Computer Consultants) Ltd (company number 02049601)