Digital First - Training Manager

The Digital First Training Manager will be required to manage the Team of Clinical Systems Trainers responsible for overseeing the development of training material for digital & clinical systems used by Hertfordshire Community NHS Trust (HCT) Clinical Services, oversee training schedule and development of training requirements for live & non-live clinical services. The post holder will always update training platforms to keep training refreshed and in line with our operational & clinical policies.

The Clinical System in use by HCT is predominantly SystmOne and e-RS, so the post holder will be expected to have a high level of SystmOne configuration expertise and experience. The post holder must also be able to demonstrate previous strong leadership/managerial skills and experience.

To provide day-to-day line management of the Clinical Systems trainers team including performance management, appraisals, PDPs, leave requests, and recruitment.

Responsible for the creation, improvement, and management of team processes and standard operating procedures.

This post requires specialist knowledge and understanding of how the community applications systems work to train and support effectively.

To liaise with various management and clinical groups to understand local processes and adhere to agreed protocols and processes.

To identify any training or implementation problems arising from the Helpdesk support calls.

A big thank you for considering joining us at Hertfordshire Community NHS Trust. You’ll find it a great place to work with many benefits offered to you as a member of our staff. We put our patients, their families, and carers at the centre of our vision - Outstanding Services and Healthier Communities. Our staff are proud to be Innovative, Caring and Agile in their work to help achieve the Trust vision. We welcome diversity in our workforce and are interested in applicants from all backgrounds and ages.

We don’t want you to miss out, so we’d like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible - Apply now.

For further details / informal visits contact: Name: Ryan Benson Job title: Digital First - Head of Clinical Systems Email address: ryan.benson@nhs.net