Digital Experience Manager

York St John University; York and North Yorkshire; On-site; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Excellent annual leave entitlement

Disability leave

Employee Assistance Programme

Paid leave for Armed Forces Reservists

On-campus courses and tutorials

Relocation expenses package

Visa fee reimbursement

Job summary

York St John University in York is seeking a Digital Experience Team lead to steward our award-winning website and related digital assets. You will lead a skilled team of technical specialists and content designers, driving enquirer and applicant journeys.

Experience in higher education is desirable; you will oversee CMS strategy, site analytics, and accessible design, collaborating across marketing, recruitment and admissions to deliver outstanding digital experiences.

Qualifications

• Experience within team leadership and development.
• Able to prove experience of managing large and complex websites.
• Prior experience using web reporting tools.
• Understanding of CMS and design for digital layout, composition and wireframes.

Skills

Team leadership

Large/complex websites

Web reporting tools

CMS & digital layout design

Tools

CMS platforms

Job description

Department: Marketing, Student Recruitment and Admissions

Location: York

Salary: £34,610 to £39,906per annum

Closing Date: Sunday 20 September 2026 at midnight

Interview Date: Tuesday 13 October 2026

Reference: 125-26

Location: York

Full time, permanent.

Introduction to YSJ university

Situated in the heart of the historic city of York, and with the addition of our London Campus, York St John University has a long and proud tradition as a distinguished higher education provider. Our success is founded on the quality of academic teaching and research, our thriving campus environments, our professional and pastoral support, and our values of an inclusive, innovative and ambitious community with a strong sense of belonging.

The Team

The Digital Experience Team are a multi skills team, make up of technical specialists and content designers and creators. The team have stewardship of a number of digital assets around the University, with the main focus being on our award winning University website.

The team create attractive, accessible assets to support a wide range of stakeholders and functions within the University, with a particular focus on supporting student recruitment, using well planned and delivered user journeys to support our enquirers and applicants.

The Role

Experience of working in Higher Education or similar complex organisation is desirable but not essential.

Required skills and experience

• Experience within team leadership and development
• Able to prove experience of managing large and complex websites
• Prior experience using web reporting tools
• Understanding of CMS and design for digital layout, composition and wireframes

Unfortunately this role is not eligible for Skilled Worker Visa sponsorship however we welcome your application if you are able to evidence right to work in the UK via an alternative route.

It is anticipated that the selection process will include an interview. Further details will be provided if you are shortlisted for interview.

We offer a range of family friendly and inclusive policies and facilities and welcome applications from individuals from underrepresented backgrounds. As part of our commitment to providing an inclusive working environment, consideration is given to all requests for job share or flexible working arrangements.

Our benefits package

We offer a wide range of employee benefits including -

• Excellent annual leave entitlement, including five discretionary university closure days over the Christmas period
• Disability leave (applies to staff who have disclosed a disability and is also available to staff with disabled dependants)
• Employee Assistance Programme
• Paid leave for Armed Forces Reservists
• On-campus courses, one-to-one tutorials, and online resources to help you develop your digital skills and work with new software
• Relocation expenses package for certain roles
• Reimbursement of Skilled Worker Visa application fees and Visa loan scheme for additional costs (if applicable to the role)

Further information about life at YSJ

Our attached 'further information' document below provides further information about our culture, achievements and testimonials from our employees.

Closing Date - Sunday 20 September 2026 at midnight

Provisional Interview Date - Tuesday 13 October 2026