Digital Experience Designer

OneAdvanced; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in business software seeks a Digital Experience Designer to enhance their digital offerings. This role involves designing and optimizing user experiences while managing the design system and collaborating with various stakeholders. You will have the opportunity to impact business growth during an exciting period of transformation.

Benefits

26 days annual leave

Performance bonus

Pension scheme

Employee Assistance Programme

Personal growth programmes

Qualifications

• Proven track record in high-quality digital experience delivery.
• Experience with design systems and stakeholder management.
• Competence in conducting user research and utilising data for design.

Responsibilities

• Ownership of Figma-based design system and development of new components.
• Designing interactive digital experiences and facilitating workshops.
• Using data to drive design decisions and identify improvement areas.

Skills

Digital experience design

Stakeholder management

Data-led design

Tools

Figma

GA4

Job description

Role Introduction

This is a new role in OneAdvanced’s Digital Experience Team.

You will join OneAdvanced during an exciting period of transformation and optimisation as we evolve our digital experience — moving from traditional lead generation to a comprehensive SaaS customer journey through a new, scalable website that will grow alongside OneAdvanced.

What You Will Do

Role & Responsibilities

The Digital Experience Designer will drive the design and delivery of world-class digital experiences that exceed our customers' expectations. As a key team member, you'll play a pivotal role in our optimisation programme, working closely with our Optimisation Manager to drive business growth. You'll be responsible for leading our digital design system, developing it to meet evolving business needs, and ensuring seamless workflow and exceptional design output.

Responsibilities

• Ownership and ongoing development of our Figma-based design system, updating existing components and designing new ones, ensuring alignment with Storybook.
• Designing interactive digital experiences, from animated hero images to full microsites.
• Leading and facilitating in-person and remote workshops to develop and optimise our digital experiences.
• Using data to inform design decisions and identify areas for development, experimentation, and optimisation.
• Supporting our experimentation programme by contributing to ideation workshops and designing test variants.
• Conducting user research, from ad hoc ‘Guerilla Testing’ to full lab-style testing, engaging and briefing third-party agencies.
• Collaborating with marketing stakeholders to design or advise on page layouts or templates within our CMS.
• Working with the OneAdvanced Product UX team to align digital design with Mosaic, the product design system.

What You Will Have

You will have a proven track record of delivering customer-focused, high-quality digital experiences in a commercial environment, with experience in iterative design enhancements that drive commercial outcomes. Experience with experimentation and continuous revenue optimisation programmes, delivering measurable results, is essential.

Required Experience

• Experience in digital experience design.
• Proficiency with Figma, ideally alongside Storybook.
• Experience creating and managing modular design systems.
• Managing multiple stakeholders across an organisation.
• Designing and facilitating ideation and design workshops in person and remotely.
• Specifying and utilising user research, including conducting research interviews and sessions.
• Data-led design experience, utilising GA4 and similar tools to identify customer pain points and develop solutions or test candidates.

Advantageous Experience

• Experience in continuous optimisation or CRO programmes.
• Interest or experience with AI design tools and techniques.#LI-RL1

What We Do For You

Wellbeing focus – Our people are our greatest assets, and we prioritize their wellbeing.

• Annual Leave – 26 days of annual leave, public holidays, and the option to buy additional days.
• Employee Assistance Programme – Free, confidential advice and counselling available 24/7 through Care First.
• Endometriosis Friendly Employer – Committed to creating an environment where those with endometriosis can thrive.

Personal Growth – We support your personal and professional development through various programmes, from Future Managers to Leadership Training.

• Development Programmes – Helping you progress in your career.
• Performance Bonus – Our group-wide bonus scheme rewards your success.

Financial Wellbeing – We offer pension schemes with matched contributions, income protection insurance, and more.

• Pension Scheme – 5% matched contribution with Scottish Widows.
• Income Protection Insurance – Support when you need it most.

Recognition – We highlight and reward excellent work through our real-time feedback platform.

Making a Difference – Opportunities to contribute to causes you care about, including fundraising, volunteering, and donations.

• MatchIt! – Fundraising matched by OneAdvanced.
• Volunteering Time – Use your leave to volunteer.
• Pennies from Heaven – Donate small amounts from your paycheck to charity.

Who We Are

OneAdvanced is one of the UK's largest providers of business software and services, serving over 20,000 global customers with an annual turnover of £330M+. We support critical sectors across the UK, from education to legal services, and invest heavily in our people. We aim to be a diverse, inclusive, and engaging workplace that empowers growth and talent.

To learn more about working at OneAdvanced, please click here.