Digital Director

Sodexo Group; Manchester; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

Sodexo UK & Ireland is seeking a Digital Director to lead digital and AI functions, driving innovation and enhancing consumer experiences. This role involves developing digital strategies, managing products, and fostering a culture of continuous improvement.

Benefits

Competitive salary

Bonus

Excellent benefits package

Retirement plan

Gym discounts

24/7 employee assistance programme

Qualifications

• Extensive experience in digital/eCommerce product leadership positions.
• Specific experience in the digital commerce space (order, pay, martech).
• Delivery of AI-driven products/services.

Responsibilities

• Develop and execute a comprehensive digital strategy.
• Oversee development and adoption of digital products.
• Lead and mentor a team of product professionals.

Skills

Digital Strategy Development

Product Management

Team Leadership

Stakeholder Engagement

Performance Monitoring

Innovation

Risk Management

Job description

A rare and unique opportunity has arisen to join Sodexo UK & Ireland as Digital Director. In this role, you’ll be responsible for the Digital and AI functions within Sodexo UK & Ireland, driving innovation and leveraging digital technologies to enhance consumer experiences, streamline operations, and support business growth.

This role will be pivotal in aligning digital strategies with business objectives, ensuring the successful implementation of digital projects, driving penetration and adoption of our product and service offerings, and fostering a culture of continuous improvement and innovation.

Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

Key Responsibilities

1. Digital Strategy Development: Develop and execute a comprehensive digital strategy that aligns with Sodexo's business goals and objectives. Identify opportunities for digital innovation and transformation across various business units.
2. Product Management: Oversee the development, optimization, deployment, and adoption of our digital, data, and AI products, within budget and in line with targets. Collaborate with commercial and operational teams to ensure successful prioritization, delivery, and ongoing operations.
3. Team Leadership: Lead and mentor a team of product professionals, fostering a collaborative and innovative work environment. Provide guidance and support to team members, ensuring their professional growth and development.
4. Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including senior leadership, business segment and functional leaders, and external partners. Communicate the value and impact of digital initiatives to stakeholders.
5. Performance Monitoring: Establish and monitor key performance indicators (KPIs) to measure the success of digital initiatives. Use data-driven insights to make informed decisions and drive continuous improvement.
6. Innovation and Best Practices: Stay abreast of emerging digital trends and technologies. Identify and implement best practices to enhance Sodexo's digital capabilities and competitive advantage.
7. Risk Management: Identify and mitigate risks associated with digital projects. Ensure compliance with relevant regulations, standards, and internal policies.

Please see attached job description for further information regarding the role requirements.

The Ideal Candidate

• Extensive experience in digital/eCommerce product leadership positions.
• Digital product leadership in a large corporate environment.
• Passion for partnering with operational colleagues to deliver solutions that work in the real world.
• Track record of delivering products & services that solve valuable business and customer problems.
• Track record of driving product/service adoption.
• Specific experience in the digital commerce space (order, pay, martech).
• Specific experience developing and delivering data-driven insight products/services.
• Experience in B2B and/or B2B2C markets.
• Delivery of AI-driven products/services.
• Leadership of technology transformation programmes.
• Delivery of POS, kiosk, or other hardware solutions.

Package Details

Competitive salary + Bonus + Excellent benefits package

Working with Sodexo is more than a job; it’s a chance to be part of something greater.

You’ll belong to a company and team that values you for who you are; you’ll act with purpose and have an impact through your actions; and you’ll be able to thrive in your own way.

In addition, we offer 20+ Sodexo benefits, including a retirement plan, discounts to over 1,900 brands, gym discounts, and a confidential 24/7 employee assistance programme providing support for emotional, legal, and financial issues.

For further details regarding our benefits, please see attached.

About Sodexo

At Sodexo, our purpose is to create a better everyday for everyone, building a better life for all. As a global leader in services that improve Quality of Life, we operate in 55 countries, serving over 100 million consumers daily through our services, including On-Site Food and FM Services, Benefits & Rewards, and Personal & Home Services.

We are committed to building an inclusive workplace that values diversity and equal opportunity. We are a Disability Confident Leader employer, committed to changing attitudes towards disability and ensuring disabled people can fulfill their aspirations. We also run a Disability Confident interview scheme for candidates with disabilities who meet the minimum criteria for the job.