Digital Creator and Social Media Manager

Museum of Illusions; Manchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A global interactive museum brand in Manchester is seeking a creative Digital Creator and Social Media Manager. This role involves planning and producing engaging content for social media to increase brand awareness and museum visits. Ideal candidates will have 2+ years of experience in social media management and strong skills in video and photo creation, along with proficiency in Canva and Adobe Suite.

Benefits

Vibrant team environment

Creative freedom

Opportunity to work in a fun venue

Qualifications

• 2+ years of experience in social media management and content creation.
• Strong video and photo creation skills.
• Excellent written and spoken English language skills.

Responsibilities

• Develop and execute the monthly social media content plan.
• Capture and edit engaging on-site photo and video content.
• Monitor trends and best practices to keep content relevant.

Skills

Social media management

Video and photo creation

Content creation

Organization skills

Understanding of social media algorithms

Tools

Canva

CapCut

Adobe Suite

Job description

About us

Museum of Illusions is the world's largest and fastest-growing museum chain with 64 locations in 28 countries, and big plans for further expansion. Our original concept was launched in 2015 and quickly became a recognizable global brand and leading attraction in each city where it was launched.

At the Museum of Illusions, we understand the power of play, exploration, and creativity. We are curious and open to people thinking outside the box.

Our young and motivated team is rapidly growing, and we invite you to join us in our mission to bring interactive, immersive, and fun experiences to everyone eager to have their mind blown.

Position Overview:

For our Manchester museum we are searching for a creative, strategic, and hands-on individual to take over a Digital Creator and Social Media Manager role and lead our digital storytelling and community engagement.

You will be responsible for planning, producing, and publishing engaging content across social media platforms to grow our audience, build brand awareness, and drive museum visits. You will be both the creative mind behind the content and the strategist who ensures performance and consistency.

Together, we will design your to-do list, which will include tasks like:

• Developing and executing the monthly social media content plan for Instagram, TikTok, and Facebook.
• Capturing and editing engaging on-site photo and video content showcasing the museum’s experience, illusions, and visitor interactions.
• Writing compelling and on-brand copy for posts, captions, and community engagement.
• Monitoring trends, platform updates, and best practices to keep content fresh and relevant.
• Managing daily posting, community management (DMs, comments), and user-generated content.
• Coordinating with the global marketing team on campaigns, content guidelines, and brand consistency.
• Collaborating with influencers to boost visibility and reach.
• Tracking and reporting on performance metrics (engagement, reach, growth) using Meta Business Manager and platform insights.

We’re looking for someone with:

• 2+ years of experience in social media management and content creation.
• Strong video and photo creation skills (filming, editing, basic motion graphics are a plus).
• Proficiency in Canva, CapCut, Adobe Suite or similar tools.
• Excellent written and spoken English language skills
• Understanding of social media algorithms and engagement strategies (especially for Reels and TikTok).
• Strong organizational skills and the ability to work independently.
• A creative eye and love for pop culture, trends, and visual storytelling.
• Availability to work on-site and occasionally during weekends or evenings for events and content opportunities.
• Nice to Have:
  • Experience in hospitality, tourism, or museum/attraction settings.
  • Familiarity with paid social (boosting, Meta Ads).

What you can expect from working with us

• A young, vibrant and ambitious team to work with
• A fun, exciting and industry-leading concept to manage and develop
• Being part of a global brand with a local soul.
• Creative freedom to bring your ideas to life.
• Opportunity to work in one of the most photogenic and fun venues in Manchester.
• Dynamic, supportive, and international team environment.

To apply, please send your CV, portfolio (or examples of past social media work), and a short note on why you are a great fit to the role.

If you don’t think you meet all the criteria but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas and have some interest and capabilities in others.

www.museumofillusions.com