Digital Content Officer

Trafford Council; Manchester; On-site; GBP 36,000 - 39,000; Full time

Job summary

Join a forward-thinking council as a Digital Content Officer, where you will lead the creation of user-focused digital content. This role offers the chance to make a significant impact on how residents interact with digital services, ensuring accessibility and usability across platforms. Collaborate with various teams to develop strategies that enhance the public digital profile and improve user experience. The council values personal and professional growth, providing a supportive environment where your ideas can flourish. If you're passionate about digital content and eager to drive positive change, this opportunity is perfect for you.

Benefits

Professional development opportunities

Flexible workplace

Living Wage Employer

Qualifications

• Experience in managing website content with a focus on accessibility and usability.
• Ability to translate complex information into engaging content.

Responsibilities

• Lead in creating and managing user-focused digital content.
• Develop strategies for maintaining Trafford Council's online presence.

Skills

Content Management

Accessibility

Usability

Problem Solving

Creativity

Education

Degree in Communications, Marketing, or related field

Job description

Organisation: Trafford Council

Salary: Band 7 (£36,124 - £38,626)

Contract type: Permanent

Hours: Full Time, 36.25 hours per week

Location: Trafford Town Hall, Talbot Road, M32 0TH

Closing date: 21 February 2025

About the role

We have an exciting opportunity to join our Digital Portfolio team as a Digital Content Officer. In this role, you’ll take the lead in creating and managing user-focused, accessible digital content across Trafford Council’s online platforms. Working closely with teams across the organisation, you’ll help develop strategies and maintain our public digital profile, ensuring residents and staff have the best experience when accessing services online. If you’re looking to make a difference in how people interact with digital services, this is the perfect role for you.

About you

Your style reflects our EPIC values: you’re people-centred, collaborative, and committed to doing things right the first time. You’ll have experience in managing content for websites, with a strong focus on accessibility, usability, and performance. You thrive on problem-solving and translating complex information into clear, engaging content for diverse audiences. You’ll enjoy working with others, building positive relationships, and using your creativity to make a difference. If you’re adaptable, detail-oriented, and motivated to improve digital services, we’d love to hear from you.

About us

Trafford Council and its partners in the public, private and third sectors have a Vision which sees us working together to close inequality gaps and maximise Trafford’s huge potential.

Our vision: Trafford – where all our residents, businesses and communities thrive.

Trafford is a lively, prosperous place to put down roots and build a career. The council and Trafford schools employ around 8,000 people, who are central to making the area great. In return for their commitment, the council offers its employees development opportunities, as well as a fair and flexible workplace. The council is a Living Wage Employer.

Contact details

For an informal discussion, or to find out more about the role, email Jane Lamb – Digital Channel Manager.

About the benefits

You will be welcomed into a friendly environment where your personal and professional development will be encouraged. You will have the opportunity to work and grow in a people-centered and values-based organisation that promotes a positive permission culture. Your opinions matter so you will have the opportunity to shape how we do things here at Trafford.

To learn more about Trafford as a place to work visit and to view more about our awards and benefits please visit: Trafford - Benefits | www.inploi.com (greater.jobs)

Other relevant information

For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (www.gov.uk). Please note we are not a licensed sponsor.

Privacy Notice - The Council needs to hold and process information about employees, workers and other individuals as appropriate, for various reasons. With the General Data Protection Regulations coming into force we have in place a new privacy notice for staff, contractors, volunteers, trainees, those on work experience and job applicants. To find out more, please click here: Recruitment & Employment Privacy Notice (trafford.gov.uk)