Digital Content Lead - 0724-25

Lancaster University; Lancashire; Hybrid; GBP 33,000 - 40,000; Full time

Job summary

A prominent educational institution in Lancaster is seeking a Digital Content Lead to enhance the student digital experience. Responsibilities include managing digital information services and training stakeholders. The ideal candidate should have exceptional digital and organisational skills, with a salary range of £33,002 to £39,906. This role offers flexible working arrangements and is fixed-term for 6 months.

Benefits

Flexible working arrangements

Employee benefits

Support networks

Qualifications

• Experience of successfully managing information services within a complex organisation.
• Exceptional digital, technical and organisational skills.

Responsibilities

• Lead the development and management of the online ASK digital student information service.
• Support stakeholders across the university to develop digital content.
• Define guidance and deliver training for use of online services.

Skills

Digital innovation

Information services management

Organizational skills

Technical skills

Job description

Overview

Digital Content Lead

Student Wellbeing Services

Location: Bailrigg, Lancaster, UK

Salary: £33,002 to £39,906 full time, fixed term

Closing Date: Tuesday 30 September 2025

Interview Date: To be confirmed

Reference: 0724-25

Location note: Lancaster. Open to flexible working arrangements (e.g., flexible start/finish times and blended remote/office working; typically four days on campus, one day working from home if desired).

Are you passionate about digital innovation and transformation and looking for an opportunity to use your skills and experience to deliver a high quality digital experience for students at Lancaster University?

Responsibilities

• Lead the development, improvement and management of the online ASK digital student information service, delivered through the student online Portal and iLancaster (the University’s dedicated mobile app).
• Support stakeholders across the university to develop digital content and manage content quality standards.
• Define guidance and deliver training for use of the online ASK in the Portal and iLancaster services.
• Act as a primary point of contact for local content editors across professional services divisions, faculties, academic departments and the Students’ Union.
• Establish productive working relationships with a wide range of stakeholders.

Requirements / Qualifications

• Experience of successfully managing information services within a complex organisation.
• Exceptional digital, technical and organisational skills.

Other Details

• This post is offered on a fixed-term basis for 6 months in the first instance.
• This role could be an excellent secondment opportunity for existing employees.
• For more information or an informal discussion about the role, please contact Sarah Sweeney, Head of Student Support and Wellbeing ([e-mail]).

How to Apply

• Email details to a friend
• Apply Online

Further Details

Job Description

Person Specification

Note: unless specified otherwise in the advert, all advertised roles are UK based.

Find out what it’s like to work at Lancaster University, including information on our wide range of employee benefits, support networks and our policies and facilities for a family-friendly workplace.

The University recognises and celebrates good employment practice undertaken to address all inequality in higher education whilst promoting the importance and wellbeing for all our colleagues.

We warmly welcome applicants from all sections of the community regardless of age, religion, gender identity or expression, race, disability or sexual orientation, and are committed to promoting diversity and equality of opportunity.

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