Digital Content Lead

Lancaster University; Bailrigg; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading higher education institution in the UK seeks a Digital Content Lead to deliver a high-quality digital experience for students. The role involves managing the online ASK digital service, supporting stakeholders with content development, and establishing effective communication across departments. Candidates should have exceptional digital and technical skills, experience in complex organizations, and a collaborative approach to diversity and inclusion in the workplace.

Qualifications

• Experience in managing information services within a complex organization.
• Ability to establish productive working relationships with various stakeholders.

Responsibilities

• Develop and manage the online ASK digital student information service.
• Support stakeholders to develop digital content and manage quality standards.
• Act as primary point of contact for local content editors.

Skills

Digital innovation

Technical skills

Organisational skills

Job description

Overview

Location: Lancaster. Open to flexible working arrangements e.g. flexible start/finish times and blended remote/office working (typically four days on campus, one day working from home if desired).

Are you passionate about digital innovation and transformation and looking for an opportunity to use your skills and experience to deliver a high quality digital experience for students at Lancaster University?

Responsibilities

We are looking for an innovative Digital Content Lead with exceptional digital, technical and organisational skills and experience of successfully managing information services within a complex organisation.

• As Digital Content Lead you will ensure successful development, improvement and management of the online ASK digital student information service, delivered through the student online Portal and iLancaster, the University\'s dedicated mobile app.
• You will support stakeholders across the university to develop digital content and manage content quality standards, define guidance and deliver training for use of the online ASK in the Portal and iLancaster services.
• You will act as a primary point of contact for local content editors across professional services divisions, faculties, academic departments and the Students\' Union and will need to be able to establish productive working relationships with a wide range of stakeholders.

Contract

This post is offered on a fixed-term basis for 6 months in the first instance.

This role would also be an excellent secondment opportunity for existing employees.

What it\'s like to work here

Find out what it\'s like to work at Lancaster University, including information on our wide range of employee benefits, support networks and our policies and facilities for a family-friendly workplace.

Diversity and equality

The University recognises and celebrates good employment practice undertaken to address all inequality in higher education whilst promoting the importance and wellbeing for all our colleagues. We warmly welcome applicants from all sections of the community regardless of their age, religion, gender identity or expression, race, disability or sexual orientation, and are committed to promoting diversity, and equality of opportunity.