Digital Communications Specialist

Matchtech; Fareham; On-site; GBP 32,000 - 42,000; Full time

Job summary

Matchtech is seeking a Creative and commercially minded Digital Communications Specialist to support the delivery of our digital communications strategy and enhance engagement across internal and external audiences. This role combines digital channel management, content creation, stakeholder engagement, and design to ensure impactful, consistent communications.

You will manage intranet, websites, social channels, email communications, and digital signage; create engaging content across formats;

Job description

The Opportunity:

We are looking for a creative and commercially minded Digital Communications Specialist to support the delivery of our digital communications strategy and enhance engagement across internal and external audiences. This is a varied role combining digital channel management, content creation, stakeholder engagement, and creative design to ensure impactful, effective, and consistent communications.

Key Responsibilities:

• Manage and develop a range of digital communication channels, including intranet, websites, employee platforms, digital signage, social channels, email communications, and applications.
• Create engaging digital content across multiple formats, including web pages, graphics, video, multimedia, and written communications.
• Work closely with stakeholders across the business to understand communication objectives and develop effective digital solutions.
• Translate ideas into compelling user experiences through design concepts, storyboards, and digital campaigns.
• Ensure brand consistency and quality across all digital communications and content.
• Monitor channel performance, analyse engagement metrics, and make recommendations for continuous improvement.
• Collaborate with communications colleagues and wider business teams to align messaging and maximise communication opportunities.
• Support business-critical communications activity, including incident and crisis communications where required.

About You:

We're looking for someone who combines strong digital communication skills with creativity, stakeholder engagement, and a passion for delivering impactful content.

You'll bring:

• Experience in digital communications, content creation, marketing, or a related discipline.
• Strong writing, editing, design, and storytelling capabilities.
• Experience managing digital platforms such as websites, intranets, social media, or content management systems.
• Knowledge of user experience (UX), digital design principles, analytics, and multimedia content creation.
• Excellent stakeholder management and relationship-building skills.
• The ability to balance strategic thinking with hands-on delivery.
• Strong organisational skills and the ability to manage multiple projects and deadlines.
• A proactive, self-motivated approach with a collaborative team mindset