Digital Communications Specialist

West Midlands Police; Birmingham; On-site; GBP 22,000 - 26,000; Full time

Job summary

West Midlands Police is seeking a Digital Communications Assistant to join the Corporate Communications Department. You will plan, produce and publish engaging content across social media, websites, and internal channels, ensuring alignment with operational priorities and audience needs.

You will support platform maintenance, asset management and performance monitoring while collaborating with Multimedia Designers and colleagues across disciplines.

Qualifications

• Experience creating digital content for multiple channels.
• Ability to analyse engagement metrics and audience sentiment.
• Organised approach to asset management and on-set support.

Responsibilities

• Create and deliver digital content across social media, websites, intranet and community platforms.
• Maintain websites, intranet and platforms; assist with internal inquiries and on-set support for Multimedia Designers.
• Tag and manage digital content libraries; handle equipment storage and basic servicing.
• Monitor performance and provide insights to improve campaigns and content.
• Assist in audience research to inform planning and channel selection.

Skills

Digital content creation

Social media

Photography

Videography

Graphic design

Audience analysis

Tools

Video editing software

CMS

Analytics tools

Job description

West Midlands Police is seeking a Digital Communications Assistant to join the Corporate Communications Department. You will plan, produce and publish engaging content across social media, websites, and internal channels, ensuring alignment with operational priorities and audience needs.

You will support platform maintenance, asset management and performance monitoring while collaborating with Multimedia Designers and colleagues across disciplines.