Digital Communications Officer (Stop Loan Sharks Wales)

Vale of Glamorgan Council; Barry; Hybrid; GBP 28,000 - 32,000; Full time

Job summary

An established industry player is seeking a Digital Communications Officer to join their dynamic team. This role involves broadening the social media reach of the Stop Loan Sharks Wales initiative, promoting awareness of illegal lending activities, and creating impactful digital content. The successful candidate will lead communication campaigns, engage with various stakeholders, and utilize digital marketing metrics to optimize outreach efforts. If you're passionate about making a difference and possess strong digital communication skills, this is an exciting opportunity to contribute to a vital cause.

Qualifications

• Proven experience in digital communications and social media management.
• Strong communication and writing skills essential for engaging content.

Responsibilities

• Develop and execute a digital marketing strategy for Stop Loan Sharks Wales.
• Lead and enhance social media presence by creating engaging content.

Skills

Digital Communications

Social Media Management

Content Creation

Communication Skills

Campaign Planning

Digital Marketing Metrics

Job description

About Us

The Shared Regulatory Service delivers the Environmental Health, Trading Standards and Licensing functions across the Bridgend, Cardiff and Vale of Glamorgan Council areas. The Service is proud to host the Wales Illegal Money Lending Unit operating as Stop Loan Sharks Wales which operates across Wales on behalf of all Welsh Local Authorities.

The team was established to tackle the problem of Illegal Money Lending in Wales, taking strong action against Loan Sharks and supporting their victims. The team promote the work of Stop Loan Shark Wales and raise awareness with members of the public, charities, local authorities, advice and support agencies, credit unions, and housing providers on the issues of illegal lending and financial exclusion.

We are seeking to recruit a Digital Communications Officer to join our dynamic team at Stop Loan Sharks Wales to broaden the Unit’s social media reach, by promoting the work of the Unit to tackle illegal lending activities in Wales and to enable potential victims to understand the role of the unit, the support it provides and encourage them to approach the Unit for assistance. The successful candidate will lead on creating and implementing digital content to maximise the reach and impact of the Unit.

Ambitious: Forward thinking, embracing new ways of working and investing in our future.

Open: Open to different ideas and being accountable for the decisions we take.

Together: Working together as a team that engages with our customers and partners, respects diversity and is committed to quality services.

Proud: Proud of the Vale of Glamorgan; proud to serve our communities and to be part of the Vale of Glamorgan Council.

About The Role

Pay Details: Grade 6 (SCP 14-19) £28,624 -£31,067 (pay award pending)

Hours of Work / Working Pattern: 37 hours flexible working (part time/job share applications will be considered)

Main Place of Work: The team works from a main office base in Cardiff, along with hybrid working , but has a Wales-wide remit.

Contract Type: Permanent

Duties will include:

• Develop and execute a digital marketing strategy for Stop Loan Sharks Wales and the wider Shared Regulatory Service.
• Lead and enhance social media presence by creating engaging content for established and emerging platforms.
• Plan, deliver, and evaluate impactful communications campaigns to both internal and external audiences.
• Promote Stop Loan Sharks Wales through social media campaigns, news articles, and collaborations with partner agencies.
• Assist with developing and delivering effective communication plans for public engagement activities.
• Manage media enquiries and build relationships with journalists.
• Research and write blogs, influencer content, and website material.
• Utilise digital marketing metrics and analytics to optimize messaging and evaluate campaign effectiveness.
• Ensure compliance with relevant policies, including the Council’s Welsh Language responsibilities and Equal Opportunity Policy.
  
  

About You

You will need:

• Proven experience in digital communications and social media management.
• Strong communication and writing skills.
• Ability to create engaging content and stay ahead of social media trends.
• Experience in planning and executing communication campaigns.
• Knowledge of digital marketing metrics and analytics.
• Ability to work collaboratively with various stakeholders and partner agencies.
• Understanding of local authority publicity practices and compliance requirements
  
  

Additional information

For further information, please contact either:

Sarah Smith, Team Manager Financial Crime and Intelligence,

Tel: [phone]

E-Mail: [e-mail]

Jason Bale, Operational Manager Enterprise and Specialist Services

Tel: [phone]

E-mail: [e-mail]

• DBS Check Required: No
• Consideration will be given to a secondment arrangement provided permission has been obtained from the candidate’s existing line manager.
  
  

Please see attached job description / person specification for further information.