Digital Communications Officer

Merton Council; Merton; On-site; GBP 45,000 - 50,000; Full time

Job summary

Merton Council in London is seeking a Digital Communications Officer to join our Communications and Engagement team. You will lead digital content from storyboard to final edit, and create video, graphics and social posts that inform and engage residents across our channels.

You will manage paid social campaigns, track performance and turn insights into better results, advise senior officers and members on digital approaches, and share in the press office rota including out-of-hours cover and

Qualifications

• Strong portfolio of creative, original content.
• Experience with CapCut/Canva for video and graphics.
• Experience running paid social campaigns on Meta and Google.

Responsibilities

• Lead on digital content from storyboard to final edit.
• Create video, graphics and social posts to inform residents.
• Manage paid social campaigns and track performance.
• Turn insights into better results.
• Advise senior officers on digital approaches and support press office duties.

Skills

Strong portfolio

Video editing

Paid social campaigns

Deadline-driven

Public sector comms

Tools

CapCut

Canva

Meta Ads

Google Ads

Job description

Grade/Salary: ME12 £45,123 - £49,590 per annum

Merton Council is looking for a Digital Communications Officer to join our Communications and Engagement team.

You'll lead on digital content for the council, from storyboard to final edit. You'll create video, graphics and social posts that inform and engage residents across our channels. You'll manage paid social campaigns, track performance, and turn insights into better results.

You'll work closely with colleagues across the council, advise senior officers and members on digital approaches, and take part in our press office rota, including out of hours cover and newsletter duties.

We're looking for someone with:

• A strong portfolio of creative, original content
• Skills in video editing tools such as CapCut and Canva
• Experience running paid social campaigns on Meta and Google
• An eye for social media trends and how to use them for local government
• Confidence working in a fast-paced, deadline-driven team

If you want your work seen by thousands of residents and want to help shape how Merton talks to its community, we'd like to hear from you.