Digital Communications Officer

Pioneer Group; Birmingham; On-site; GBP 36,000; Full time

Job summary

A leading organization in communications is seeking a Digital Communications Officer to enhance its digital presence. Responsibilities include managing social media, creating engaging content, and supporting communications efforts. Candidates should possess strong writing skills and experience with creative tools. This role offers competitive benefits and promotes a healthy work-life balance.

Benefits

29 days basic annual leave

Pension schemes

Bupa Health Cash Plan

Agile/flexible working principles

Family Friendly policy

Learning and Development opportunities

Internal coaching and mentoring

Qualifications

• Strong written communication skills adaptable to various channels and audiences.
• Ability to manage multiple priorities efficiently.

Responsibilities

• Manage day-to-day social media activity.
• Create compelling digital content and support campaigns.
• Maintain internal and external communications.

Skills

Strong written communication skills

Experience using social media

Ability to design eye-catching visuals

Excellent organisational skills

Customer-focused approach

Education

GCSEs in Maths & English (or equivalent)

Tools

Canva

Adobe Suite

Microsoft Office

Job description

Birmingham (Castle Vale) - Agile

£35,408

Contract Type:?Permanent

Closing Date:?Friday 15th August 2025

About The Role

Are you a creative communicator with a passion for digital media? We are looking for a Digital Communications Officer to join our Marketing and Communications team. This role is central to delivering engaging, effective, and strategic digital communications that reflect our values and support our mission.

Youll be responsible for managing day-to-day social media activity, creating compelling digital content, supporting internal and external campaigns, and maintaining our digital brand presence. Youll also contribute to the development of our staff intranet and external website, assist with media relations, and ensure our communications are aligned with organisational objectives.

Key Responsibilities

Content Creation & Management

• Write and edit copy for web, print, and social media.
• Create multimedia content including images, infographics, and videos.
• Produce newsletters and stakeholder publications.
  
  

Digital Engagement

• Coordinate and schedule content across social media platforms.
• Manage social media inbox queries and monitor industry communications.
• Regularly update and refresh website and sub-site content.
  
  

Internal & External Communications

• Support internal communications projects and maintain the intranet.
• Assist in planning and delivering external events.
• Act as a communications business partner across departments.
  
  

Brand & Strategy

• Develop clear, concise, and engaging communications aligned with our strategy.
• Build and protect our brand through impactful content.
• Contribute to proactive media relations and campaign implementation.
  
  

What Were Looking For

Essential Skills & Experience

• Strong written communication skills adaptable to various channels and audiences.
• Experience using social media and creative tools like Canva or Adobe Suite.
• Ability to design eye-catching visuals and multimedia content.
• Excellent organisational skills and ability to manage multiple priorities.
• Customer-focused approach with strong interpersonal skills.
• Competent in Microsoft Office and basic spreadsheet use.
• GCSEs in Maths & English (or equivalent).
  
  

Desirable

• Experience in a marketing and/or communications role.
• Knowledge of WordPress or other CMS platforms.
• Ability to conduct independent research and make informed decisions.
  
  

We Offer a Fantastic Benefits Package Which Includes

• 29 days basic annual leave (full time) + Bank Holidays
• Pension schemes
• A commitment to safety and wellbeing including access to a Bupa Health Cash Plan which provides discounts on gym membership, sports equipment and days out, as well as reimbursement on NHS prescription charges, eye tests, dental care and physiotherapy.
• A commitment to work life balance through our Agile/flexible working principles.
• Family Friendly policy with enhanced benefits
• Learning and Development opportunities
• Internal coaching and mentoring opportunities
• Staff social events
  
  

LNKD1_UKTJ