Digital Communications assistant

Independent Insurance Agents & Brokers of AZ; Wales; On-site; GBP 40,000 - 60,000; Part time

Job summary

A local council in Rhondda Valley is seeking a Communications Assistant to support technical systems related to networking and telecommunications. This role offers practical experience in a supportive environment, focusing on Cisco and Aruba technologies. Ideal candidates are knowledgeable about switch configurations and possess problem-solving skills. Salary is £22 per hour, with a fixed-term contract for 3 months.

Benefits

Professional development opportunities

Supportive team environment

Hands-on experience in technology

Qualifications

• Practical experience in network and telephony systems.
• Competent in switch configurations.
• Strong problem-solving and troubleshooting skills.

Responsibilities

• Provide technical support across network and communications infrastructure.
• Configure and maintain systems for stability and performance.
• Assist colleagues with technical queries.

Skills

Switch configurations

Cisco technologies

Aruba technologies

Problem-solving

Teamwork

Tools

Cisco Unified Communications Manager (CUCM)

Microsoft Teams Telephony

Job description

We are looking for a Communications Assistant to join our team. This is ideal for someone with practical experience in network and telephony systems, particularly switch configurations, who wants to gain valuable hands-on experience within a supportive council environment.

Job Title: Communications Assistant
Location: Rhondda Valley, Rhondda Cynon Taf
Pay: £22.00 per hour umbrella
Contract: Fixed-term, 3 months

Key Responsibilities

• Provide technical support across network and communications infrastructure
• Configure, maintain, and troubleshoot systems to ensure stability and performance
• Assist colleagues with technical issues and queries

Core Technical Areas

• Cisco networking and switching
• Aruba switching and wireless
• Cisco Unified Communications Manager (CUCM)
• Microsoft Teams Telephony
• Touchpoint systems

Skills Required

• Competent and knowledgeable in switch configurations
• Hands-on experience with Cisco and Aruba technologies
• Strong problem-solving and troubleshooting skills
• Good communication and teamwork skills
• Ability to work effectively in a fast-paced environment

Why Join Us?

• Gain experience working with key communications systems in a professional environment
• Work as part of a supportive team in a local authority setting
• Opportunity to develop practical IT and networking skills

If you're hands-on, tech-savvy, and ready to make a difference, we want to hear from you!