Digital Capability & Insights Coordinator

Edge Hill University; Ormskirk; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

36 days annual leave

Staff benefits scheme across high-stre

Employee assistance programme

Development programmes

On-campus working environment

LGPS enrolment

Job summary

Edge Hill University is seeking a Digital Capability & Insights Coordinator to help the university become digitally confident and AI-ready. You will support the Organisational Development team, embed the Jisc Digital Capability framework, coordinate digital learning resources and AI literacy initiatives, and translate data into actionable insights for staff and students.

You will bring strong analytical skills, digital literacy (MS 365), and experience in learning and development or data and

Qualifications

• Experience in coordinating platforms or learning activities.
• Strong analytical skills with ability to present complex information clearly.
• Familiarity with Microsoft 365 and a keen interest in digital skills development and AI literacy.

Responsibilities

• Coordinate platforms or learning activities and digital learning resources.
• Support embedding of the Jisc Digital Capability framework across staff and students.
• Deliver and evaluate AI literacy programmes; identify trends and provide insights for decisions.

Skills

Analytical skills

Digital literacy

Stakeholder communication

Education

Bachelor's degree or equivalent in a relevant field

Tools

Microsoft 365

Data analysis tools

Job description

As Digital Capability & Insights Coordinator, you’ll play a key role in enabling Edge Hill University to become a digitally confident and AI-ready organisation. Working within our growing Organisational Development team, you’ll support a wide range of initiatives that enhance digital capability, improve user experience and enable staff and students to thrive in an increasingly digital world. Including delivery of supporting the embedding of Jisc Digital Capability framework across the workforce and student community. You’ll coordinate digital learning resources and skills development activities, support the delivery of AI literacy programmes, and help shape a culture where digital confidence, inclusion and innovation can flourish. Using data and feedback, you’ll identify trends, evaluate impact and provide insights that inform decision-making and continuous improvement.

As Digital Capability & Insights Coordinator, you will bring experience of co‑ordinating platforms or learning activities, along with strong analytical skills and the ability to present complex information in a clear and accessible way. You will have strong digital literacy and be familiar with a range of digital tools, including Microsoft 365 applications, and have a keen interest in digital skills development, AI literacy and emerging technologies. To be successful in this role, you will be experienced in managing competing priorities while maintaining excellent attention to detail. Most importantly, you will be motivated by helping others develop their confidence and capability, and you are committed to delivering a high‑quality experience for colleagues, students and stakeholders. This is an ideal opportunity for individuals with a background in learning and development, digital learning, systems support or data and insight, to contribute to a forward‑thinking team committed to innovation, inclusion and continuous improvement.

At Edge Hill University we believe in the life changing opportunities knowledge can create. Since 1885, we’ve been creating access to knowledge for those who may not have had the opportunity to before. Today, the effect we have has a far‑reaching impact, not just for those who come to study here but for those who work, invest in, and live in our local communities too. So, if you’ve ever wondered if one person can make a difference, simply speak to our alumni, students, and award‑winning staff. Because for us education isn’t about how much you take in. It’s about what you take out into the world. Inspiring minds and changing futures since 1885, Edge Hill University is "A great success story… an institution that improves and impresses year after year" - Times Higher Education.

• A minimum of 36 days annual leave per annum, pro rata (inclusive of bank holiday and University closure days)
• Discounted membership to our onsite state‑of‑the‑art sport and leisure facilities
• Staff benefits scheme, which provides you with discounts across the high street, supermarket shopping, cinema tickets, dining out and more.
• Employee assistance programme with access to free confidential counselling sessions, legal & financial advice, and health & wellbeing resources
• A wide range of development programmes to enhance your career
• Beautiful award‑winning on‑campus working environment.
• Automatic enrolment into the Local Government Pension Scheme