Digital & Business Transformation Manager

Nottingham City General Practice Alliance; Nottingham; On-site; GBP 49,000 - 56,000; Part time

Job summary

An established industry player in healthcare is seeking a Digital & Business Transformation Manager to lead impactful service improvements within the Primary Care Network. This role involves collaborating with clinical and operational teams to innovate and implement strategic changes that enhance patient care and operational efficiency. The ideal candidate will possess extensive managerial experience, a deep understanding of general practice systems, and a passion for driving transformation in healthcare. Join a dynamic team dedicated to improving services for a diverse patient population in Nottingham.

Qualifications

• 5+ years of managerial experience in health or care settings.
• Expertise in project management and general practice systems.

Responsibilities

• Support PCN improvements and manage the Personalised Care Workforce.
• Develop relationships with ICSs and local delivery partners.

Skills

Project Management

Quality Improvement

General Practice Systems Knowledge

Transformational Change Expertise

Stakeholder Engagement

Innovative Thinking

Job description

Main area: Business & Transformation

Grade: £49,572 – £55,355.40 pa pro rata

Contract: Permanent

Hours:

• Part time
• Job share
• Flexible working

20 hours per week (Monday, Tuesday & Wednesday - Wednesday, Thursday & Friday)

Job ref: 086-6886618

Employer: Nottingham City General Practice Alliance

Employer type: General Practice

Site: Nottingham City General Practice Alliance Head Office

Town: Nottingham

Salary per annum pro rata

Closing: 06/01/2025 23:59

Digital & Business Transformation Manager

Job overview

Interview date: 14th January 2025

The post holders will work with clinical and operational teams within Primary Care Network (PCN) NOTTINGHAM EAST to create a vision to guide service improvements, identify opportunities to make tangible positive transformation, and deliver changes in a collaborative way. The post holders will support this vision to be developed in alignment with ICS strategy.

The post holders will line manage the PCN Personalised Care Workforce and progress the integrated neighbourhood working, Community Health hub, and health inequalities projects within the PCN.

The post holders will work closely with staff working at practice and PCN level to understand current service models, identify challenges, agree priorities for improvement, and then support these to be delivered.

The post holders will develop strong relationships with PCN member practices and will support the planning and delivery of improvements that will provide benefits to patients and staff.

The post holders will develop relationships with ICSs to gain agreement and support for local transformation plans and activity, and to support alignment with broader strategy, including the ICS’s digital strategy.

Working with relevant colleagues in the ICS, the post holder will also develop relationships with local delivery partners (such as IT service providers and other NHS organisations) to support effective delivery of transformation.

Main duties of the job

The post holders will work with the ICS to request specialist IT and estates expertise required to deliver transformation plans, in line with the ICS’s delegated responsibilities for GPIT and GP estates.

The core objective of the Digital & Business Transformation Manager is to support the PCN, its practices, and the PCN workforce to deliver ongoing improvement to services.

The role will require experience in business/service improvement with expertise in transformational change and a good understanding of general practice systems and processes, including broad familiarity with general practice digital systems and how they can be used to deliver improvement.

This expertise will be used to develop and implement a strategic plan to build and implement a robust digital and business infrastructure.

Working for our organisation

Nottingham City General Practice Alliance (NCGPA) was formed in 2016. We are Nottingham City's first GP Federation, often referred to as NCGPA or the Alliance. Our members consist of over 40 NHS GP practices in Nottingham city, who cover a population of over 336,000 patients. We are the lead employer for our PCN based roles such as Clinical Pharmacists, Pharmacy Technicians, Social Prescribing Link Workers, and Health and Wellbeing Coaches.

Detailed job description and main responsibilities

Please find the attached job description and person specification for more information regarding this post.

Person specification

Experience

• A minimum of 5 years relevant managerial experience
• Experience of project management and quality improvement
• Experience of working in general practice/PCN with a good knowledge of general practice systems, processes, and procedures
• Experience in delivering multiple programmes of IT projects through the entire project lifecycle in a health or care setting

Skills and Abilities

• The ability to work calmly under pressure
• The ability to deliver technical information in a non-technical and engaging way to a range of stakeholders
• The ability to innovate and drive change

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Name: Charlotte McIvor

Job title: Digital, Business & Transformation Manager

Email address: [e-mail]